Fishbowl Inventory

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Fishbowl Inventory
Type Private
Industry Software
Founded 2001
Headquarters Orem, Utah
Key people David K Williams (CEO)
Mary Michelle Scott (President)
Products Inventory Management Software and Solutions
Employees 97 (January 2013)
Website www.fishbowlinventory.com

Fishbowl Inventory (aka ExpressTech Holdings) is an Orem, Utah-based software company that develops and publishes inventory management software and related solutions. Fishbowl was created in 2001 by a group of software developers. The company was originally called ExpressTech Holdings, but its name was changed to Fishbowl a few years later to reflect its focus on allowing small businesses and mid-size businesses to see how much inventory they have on hand by using electronic devices, such as desktop computers and wireless scanners.[1][2]

Shortly after it was created, Fishbowl focused on integrating its inventory management software with QuickBooks. It soon became one of the first third-party software developers to receive Intuit's Gold Developer status. It continues to hold that status through 2013. In 2003, Fishbowl became the #1 inventory management add-on to QuickBooks, based on sales to QuickBooks users.[3]

History

Fishbowl was formed in 2001 by Chuck Hale and Beverly Hale, two business owners in Salt Lake City. The pair invested $3 million into the software company and went through several CEOs in rapid succession.[4] In 2004, they asked a business consultant named David K. Williams to evaluate the company and possibly dissolve it. Instead, Williams reorganized the company and kept it in business.[5] Within three years, it was out of debt and earning awards for its growth.[6]

In addition to inventory management software, the company’s product line grew to include a Manufacturing Option in 2009[7] and a mobile warehouse solution in 2010.[8] The Mississippi State Department of Health,[9] Santa Barbara County, CA IT Network Division,[10] and several other government bodies use Fishbowl Inventory as an asset tracking system.

In January 2011, Mary Michelle Scott joined Fishbowl as President.[11] She came at a precarious time for the company. Four months earlier, the primary shareholders had asked for their original investment back, but the company didn’t have enough cash in its reserves to meet the full payment.[12] It appeared that it would have to be sold to an investment group or another company, which would likely have resulted in its dissolution. However, Scott and Williams were able to make contact with officials at Zions Bank and secure a $1 million loan just before the deadline for the first installment to the original owners.[13] Over the course of 2011, Fishbowl generated enough revenue to pay back its $1 million loan in full seven years ahead of schedule.[14]

Fishbowl partnered with a businessman named Simon Jupe in late 2011 to create the first international version of its inventory management software: Fishbowl Australia.[15] Fishbowl Australia has the same features as Fishbowl Inventory (manufacturing, barcode scanning, etc.), and it has been modified to include different tax codes and ways of creating certain forms and doing business that are unique to Australia.

Leadership

David K. Williams, CEO of Fishbowl

Before coming to Fishbowl, Williams held the position of CEO at Franklin Quest Canada. In addition, he was the Managing Director of First Things First, which is part of Covey Leadership, and he was a member of several boards of directors over the years.[16] Before becoming President of Fishbowl, Scott served from 2001 to 2009 as Vice President of Corporate Development at Certiport, a company that provides training and certification on software by Adobe Systems, Microsoft, Intuit and others.[17] She also held leadership positions at Center7 and Axent/Symantec.

Software features

The primary product, Fishbowl Inventory, is an inventory control program that integrates QuickBooks. Fishbowl Inventory was one of the first programs to integrate with QuickBooks and currently holds Gold Developer Status, Intuit’s highest award for third-party integrators.[18] The program is divided into modules focusing on various inventory control and management tasks, including sales, purchasing, manufacturing, shipping, pricing, and ordering. The program provides multi-location inventory tracking, LIFO/FIFO and average costing standards, bar coding, and order creation and recording.

Fishbowl Inventory’s feature set was designed to provide distributors, wholesalers, manufactures and retail businesses the additional inventory features and functionality that QuickBooks lacks. These include inventory control, purchase order and sales order generation, manufacturing, and cycle counting. As part of the QuickBooks integration, Fishbowl Inventory records transactions, invoices, and bills directly to customers' QuickBooks file.[19]

The software runs on a centralized server, allowing multiple clients to connect simultaneously. This structure also allows integration with barcode inventory tracking hardware devices, multiple location tracking, and other mobile communicators. The server side uses a SQL database and can run on Windows or Linux.[20]

In late 2011, Fishbowl introduced a point of sale system called SalesPoint, which integrates with its inventory management software.[21] In August 2012, Fishbowl made one of its inventory management features available through tablets and smartphones via its online application, Fishbowl Pipeline.[22] Users can check inventory availability online. This is the first time Fishbowl has allowed users to access its software through the cloud.

Community service

Fishbowl offers community service to Provo, Orem and other local communities at least once a year. In 2009, Fishbowl donated its inventory management software to CherryCreek Elementary School in Springville, Utah to track its supplies, and Fishbowl employees helped catalog the school’s equipment, books and other resources.[23] In 2010, Fishbowl employees landscaped the playground and other areas surrounding Provo’s House of Hope, a facility where women suffering from substance abuse come to receive assistance for themselves and their children.[24] In 2011, Fishbowl sponsored a service project for Mountainland Head Start preschools in Utah County. Fishbowl employees went to four locations: one in American Fork, one in Springville and two in Provo to offer manual labor, including painting, landscaping and yard work.[25] In 2012, Fishbowl employees volunteered at Barnett Elementary School in Payson, Utah.[26] They assisted teachers and students in their classrooms, filed and organized hundreds of books based on students' learning level, repaired damaged picnic tables and wall-ball structure, and created learning kits for students.[27]

Fishbowl has also partnered with several Utah groups and companies – which include Utah Valley University, Certiport, Think Atomic and Voonami – to create the Courage Above Mountains Foundation. The CAM Foundation provides job education and additional services to low-income mothers and other people in need.[28] It also helps entrepreneurs find local resources to help them develop their startups.[29] In 2012, the CAM Foundation moved into its first foreign country when it was joined by an Australian partner: Fishbowl Australia. It offered a scholarship to Australian students through its partnership with Certiport.[30]

Awards

Since 2007, Fishbowl has earned a number of business awards for its revenue growth. These awards are listed in order by year:

2012

  • Best of State – Software Development/Publishers[31]
  • Inc. 5000: No. 2,330[32]
  • Inc. Hire Power Awards: No. 8 Job Creator in Utah[33]
  • MountainWest Capital Network Utah 100[34]
  • National Association of Women Business Owners, Salt Lake City chapter – Fishbowl President Mary Michelle Scott: Honoree[35]
  • Red Herring Americas[36]
  • Red Herring Global[37]
  • Smart 25 Awards[38][39]
  • Utah Business SAMY Awards: Utah’s Top Sales and Marketers of the Year – Fishbowl Chief Marketing Officer Kirk Tanner[40]
  • Utah Valley BusinessQ UV50: No. 23[41]
  • V100: 2012 Top 100 Venture Entrepreneurs – Fishbowl CEO David K. Williams and President Mary Michelle Scott[42][43]

2011

  • Deloitte Technology Fast 500: No. 381[44]
  • Inc. 5000: No. 3,283[45]
  • MWCN Utah 100: No. 63[46]
  • Utah Business 30 Women to Watch – Fishbowl President Mary Michelle Scott[47]
  • Utah Valley BusinessQ UV50: No. 24[48]
  • Utah Valley Entrepreneurial Forum: Utah’s Best Kept Secret – Fishbowl[49]
  • V100: 2011 Top 100 Venture Entrepreneurs – Fishbowl CEO David K. Williams[50]

2010

  • Deloitte Technology Fast 500: No. 218[51]
  • Inc. 5000: No. 2,157[52]
  • MWCN Utah 100: No. 36[53]
  • Utah Business Fast 50: No. 45[54]
  • Utah Valley BusinessQ UV50: No. 16[55]

2009

2008

  • Deloitte Fast 500: No. 101[60]
  • Inc. 500: No. 356[61]
  • MWCN Utah 100: No. 6[62]
  • Utah Business Fast 50: No. 6[63]
  • Utah Valley BusinessQ UV50: No. 8[64]

2007

References

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