Delta TechOps

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Delta TechOps
Industry Aviation Maintenance, Repair and Overhaul
Founded 1929
Headquarters Hartsfield-Jackson Atlanta International Airport
Key people Richard H. Anderson (CEO, Delta Airlines)
John Laughter (Senior Vice President – Maintenance Operations, Delta TechOps)
Peter Turner (Vice President of MRO Services, Delta TechOps)
Employees 9,600+
Parent Delta Air Lines
Website Delta TechOps

Delta TechOps is the maintenance, repair and overhaul (MRO) division of Delta Air Lines, and is headquartered at Hartsfield-Jackson International Airport (ATL) in Atlanta, Georgia.[1] With more than 9,600 Technical Operations employees and 51 maintenance stations worldwide, Delta TechOps is a full-service maintenance provider for the more than 750 aircraft that make up the Delta Air Lines fleet.[2] In addition to maintaining the Delta Air Lines fleet, Delta TechOps also provides MRO solutions and support to more than 150 third-party operators around the world, making it the largest airline MRO provider in North America and the third largest worldwide.[3]

History

"Fly Delta Air Lines" marker at Delta and Delta TechOps' headquarters at Hartsfield-Jackson Atlanta International Airport

The original Delta Technical Operations Center Jet Base, later known as Technical Operations Center (TOC) 1, opened on June 21, 1960[4] at Atlanta Municipal Airport (eventually renamed to Hartsfield-Jackson Atlanta International Airport).[5] This facility covered 9 acres, employed 1,600 individuals and provided service exclusively to Delta Air Lines’ fleet of 79 aircraft, including 9 jets. In May 1968, Delta TechOps completed its first expansion, increasing the total space by 7 acres and adding another 1,700 employees, more than doubling the size of the division’s workforce.[6] In 1973, Delta TechOps added another 20-acre hangar, known as TOC 2, increasing the total acreage to 36. By 1982, more additions were needed to accommodate the growing business, and TOC 1 was expanded by another 10 acres.[7]

Up until this point, Delta TechOps had only performed maintenance, repairs and overhauls on Delta Air Lines’ own fleet, but in 1983, the division began offering these services to other airlines.[8] Today, third party business accounts for 20-25% of the division’s workload.[9]

The most recent facility expansion, a four-story, 17-acre addition known as TOC 3, was completed in 1991, bringing the total size of the facilities at Hartsfield-Jackson to 63 acres.[10]

In 2006, Delta TechOps generated revenues of more than $310M,[11] and by 2009, this amount had reached the half-billion mark.[12]

Training and Support

In addition to MRO services and support, Delta TechOps also provides third-party operators with technical training, engineering support and inventory management. Delta TechOps aviation maintenance technicians (AMT) make up the majority of the company’s instruction and education corps.[13]

International Reach

Delta TechOps maintains a quick-response Disabled Aircraft Recovery Team (D.A.R.T.) which provides worldwide support.[14] In recent years Delta TechOps has been recognized as an international industry leader in service flexibility, maintaining dispatch reliability greater than 97 percent fleetwide.[15][16]

Aircraft Serviced

Airbus: A318 A319, A320, A321, A330;

Boeing: 737 (Classic, NG), 747, 757, 767, 777, MD-11, MD-80, MD-90[17]

Engines Serviced

Turbofan: CF34-3A/B, CF34-8C, CF6-80A/A2, CF6-80C2, CFM56-3, CFM56-5 CFM56-7, JT8D-219, PW2000, PW4000-94

APU: GTCP 131-9B, GTCP 331-200[18]

Certifications

Delta TechOps has certified repair stations in the United States (FAA), the European Union (EASA) and other countries, including:[19]

USA: FAA – 121 Certificated Air Carrier No. DALA026A

USA: FAA – 121 Certified Repair Station No. DALA026A

USA: FAA – 145 Certified Repair Station No. DALR026A

EU: EASA – 145 Certified Repair Station No. EASA.145.4380

Argentina: DNA – 145 Approved Maintenance Organization No. 1-B-318

Bermuda: BDCA – Approved Maintenance Organization No. BDA/AMO/187

Brazil: ANAC – 145 Approved Maintenance Organization 0604-04/ANAC

Canada: TCCA/FAA – 145 Approved Maintenance Organization No. DALR026A

Chile: DGAC – 145 Approved Maintenance Organization No. E-110

China (PR): CAAC – 145 Approved Maintenance Organization No. F00100401

Indonesia: DGCA – 145 Approved Maintenance Organization No. 145/62000

Japan: JCAB – 145 Approved Maintenance Organization No. 192

Korea (Republic of): KCASA - 145 Approved Maintenance Organization No. 2005-AMO F06

Saudi Arabia: GACA – applied for

Singapore: CAAS – applied for

Trinidad & Tobago: TTCAA – 145 Approved Maintenance Organization No. TTAR/011

ISO 9001: Delta TechOps Component, Engine and Landing Gear, No. CERT-0025376

U.S. MRO Service Locations

While most of Delta TechOps' work is done at Hartsfield-Jackson Atlanta International Airport, other maintenance service locations include:[20]

Bradley International Airport

Logan International Airport (Boston)

Baltimore-Washington International Airport Thurgood Marshall Airport

Miami International Airport

Charleston International Airport

Cincinnati/Northern Kentucky International Airport

Ronald Regan Washington National Airport

Denver International Airport

Detroit Metropolitan Wayne County Airport

Newark Liberty International Airport

Fort Lauderdale - Hollywood International Airport

Honolulu International Airport

John F. Kennedy International Airport

McCarran International Airport

Los Angeles International Airport

LaGuardia Airport

Orlando International Airport

Memphis International Airport

Minneapolis-Saint Paul International Airport

Portland International Airport

Philadelphia International Airport

Phoenix Sky Harbor International Airport

San Diego International Airport

Savannah/Hilton Head International Airport

Seattle-Tacoma International Airport

San Francisco International Airport

Salt Lake City International Airport

Tampa International Airport

References

  1. ↑ "Profile on Delta TechOps". Centre for Aviation. 
  2. ↑ Norris, Guy. "Delta TechOps Invests In New MRO Technology For Engines". Aviation Week. 
  3. ↑ Norris, Guy. "Delta TechOps Invests In New MRO Technology For Engines". Aviation Week. 
  4. ↑ "Technical Tours". National Science Foundation. Retrieved 3 June 2013. 
  5. ↑ "Airport History". Hartsfield-Jackson Atlanta International Airport. Retrieved 3 June 2013. 
  6. ↑ "Technical Tours". National Science Foundation. Retrieved 3 June 2013. 
  7. ↑ "Technical Tours". National Science Foundation. Retrieved 3 June 2013. 
  8. ↑ Jensen, David. "Commercial: Delta TechOps Rejuvenated". Aviation Today. Retrieved 11 June 2013. 
  9. ↑ "Technical Tours". National Science Foundation. Retrieved 3 June 2013. 
  10. ↑ "Technical Tours". National Science Foundation. Retrieved 3 June 2013. 
  11. ↑ Jensen, David. "Commercial: Delta TechOps Rejuvenated". Aviation Today. Retrieved 11 June 2013. 
  12. ↑ "Technical Tours". National Science Foundation. Retrieved 3 June 2013. 
  13. ↑ "Delta TechOps, What is Takes to Fly". Air Transport World. 
  14. ↑ "Delta TechOps, What is Takes to Fly". Air Transport World. 
  15. ↑ "Delta TechOps, What is Takes to Fly". Air Transport World. 
  16. ↑ Lee, Wendy. "Delta lifts profits with repair work on rivals' planes". StarTribune. 
  17. ↑ "Delta TechOps, What is Takes to Fly". Air Transport World. 
  18. ↑ "Delta TechOps, What is Takes to Fly". Air Transport World. 
  19. ↑ "Delta TechOps, What is Takes to Fly". Air Transport World. 
  20. ↑ Jensen, David. "Delta TechOps Rejuvenated". Aviation Today. Retrieved 13 June 2013. 

External links

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