ComfortDelGro

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ComfortDelGro
Type Public
Traded as SGX: C52
Industry Land transport
Automotive engineering
Vehicle inspection
Outdoor advertising
Insurance brokerage
Founded 29 March 2003
Headquarters Singapore
Key people Lim Jit Poh (Chairman)
Kua Hong Pak (CEO)
Products Transport, advertising
Revenue Increase S$3.54 billion SGD (Q42012)
Net income Increase S$249 million SGD (Q42012)
Employees 20,275 (Q42012)
Website ComfortDelGro

ComfortDelGro Corporation (SGX: C52) is a multinational transport company listed on the Singapore Exchange operating 45,800 vehicles in seven countries.[1] It was formed in March 2003 when land transport companies Comfort Group and DelGro Corporation merged.[2][3]

Singapore operations

Bus & rail

SBS Transit ComfortDelGro bodied Volvo Super Olympian in Singapore in March 2009.
Hyundai i40 taxi in Singapore in March 2013.
SBS Transit ComfortDelGro bodied Volvo B9TL (Singapore's first wheelchair-accessible bus) in Singapore in November 2010.

ComfortDelGro owns 75% of SBS Transit, which is listed separately on the Singapore Exchange. SBS Transit is the largest scheduled public-bus operator in Singapore operating 3,089 buses on 251 routes as at December 2012.[1] It also operates the North East Line, Downtown Line, Sengkang and Punggol LRT Line. ComfortDelGro also has ComfortDelGro Bus as a private-bus charter subsidiary operating 385 buses as at December 2012.[1] It is the largest private land-transport company in Singapore, serving over 200 local contract customers. ComfortDelGro Bus also offers tour-chartering services into Peninsular Malaysia.[4][5]

Taxi

Yellow-Top Taxis Toyota Crown in Singapore in August 2006.

Comfort and CityCab, both taxi companies belonging to ComfortDelGro Corporation, are the largest players in Singapore's taxi industry with a combined fleet of 16,200 taxis at December 2012.[1] The ComfortDelGro taxi booking system, wirelessly connects the taxis using the General Packet Radio Service (GPRS) technology via the in-vehicle Mobile Data Terminals (MDTs). Today, its Customer Contact Centre caters to over 20 million taxi bookings annually.[6]

Limousine & MaxiCabs

The operator Comfort, currently the largest here, had 1,165 Mercedes limo cabs and MaxiCabs in its fleet as of October 2012. Commuters flagging down ComfortDelGro’s Mercedes cabs and MaxiCabs will have to pay 30 cents in metered fares starting from May 2013.[7]

Car rental

ComfortDelGro Rent-A-Car operates as a car-rental and leasing-service provider in Singapore with a fleet of more than 1,168 vehicles at December 2012.[1][8]

Automotive engineering & vehicle inspection

ComfortDelGro Engineering handles more than 15,000 taxis, over 3,000 private passenger cars and 2,000 commercial vehicles every month. It is currently the authorised workshop for 17 insurance companies in Singapore. VICOM Limited operates seven vehicle-inspection and seven assessment centres in Singapore for accident vehicles. ComfortDelGro Driving Centre is a partnership with Chofu Driving School of Japan. The centre provides driving instruction for motorcars, motorcycles, bus and taxi vocational licences as well as corporate training.[9]

Outdoor advertising

Moove Media was formed in 2005 through the merger of Comfort Ads and SBS Transit Advertising. It offers a range of advertising platforms which numbers to more than 2,800 buses, over 15,000 taxis, 14 rail stations and numerous prime ambience sites.[10]

Overseas operations

Bus

Metroline New Bus for London in June 2013.

China

In China, 460 public buses on 18 routes in Shanghai are operated through the joint-venture company, Shanghai Shen Xin Bus Service Ltd. Shenyang ComfortDelGro Anyun Bus (the operating right belongs to Shenyang Anyun Group) operates a fleet of over 300 buses. Another company – Shenyang ComfortDelGro Bus Co, Ltd. – operates more than 20 bus routes and have taken over ownership of the routes and operating assets from the state-owned Shenyang Passenger Transport Group.

United Kingdom

In March 2000 DelGro Corporation purchased the Metroline bus company in London.[11] As at December 2012 it operated 1,200 buses.[1] In July 2013 a further 494 buses were added with the purchase of five depots from First London.[12]

Metroline also owned the Scottish Citylink express coach business in Scotland. In September 2005 ComfortDelGro took a 65% shareholding in a joint venture with Stagecoach that combined Scottish Citylink with Stagecoach's Megabus operation.[13] It also operates Westbus, a 36 coach fleet in London.

Ireland

In Ireland ComfortDelGro operates the Irish Citylink inter-city coach services with 25 coaches in Dublin, Galway, Limerick and Cork.[1][14]

Australia

Hillsbus Bustech CDi in Sydney in July 2013.
Eastrans Denning Manufacturing bus in Melbourne in September 2013.

In 2005 ComfortDelGro took a 51% shareholding in ComfortDelGro Cabcharge, a joint venture formed with Australian taxi company Cabcharge to purchase Westbus in Sydney and Hunter Valley Buses.[15]

In August 2006 ComfortDelGro Cabcharge expanded purchasing the Western Sydney services of Baxter's Bus Lines followed in August 2007 by Morisett Bus Service, Sugar Valley Coachlines and Toronto Bus Service.[16][17]

In November 2008 Kefford Corporation in Victoria was purchased[18] followed in September 2012 by Queanbeyan based Deane's Buslines and Transborder Express [19][20] and in July 2013 by the Melbourne bus services of Driver Group.[21]

Taxi

In China, ComfortDelGro operates taxi services in 11 cities including Beijing, Shanghai, Shenyang, Chengdu, Yantai, Hengyang, Suzhou, Xiamen, Nanning, Nanjing and Jilin City with a total fleet of 10,649 vehicles in December 2012.[1][22]

In the United Kingdom, Computer Cab in London, Computer Cab (Edinburgh) and Computer Cab (Aberdeen) operated 3,348 taxis as at December 2012.[1] Computer Cab has four brands – ComCab, DataCab, Call-A-Cab and Local Taxis, each with a clear identity and providing 24/7 taxi services. ComfortDelGro also owns Onward Travel Limited, a private car-hire business in Edinburgh. It has 160 owned-drivers on its circuit and operates an exclusive airport-taxi rank concession from Edinburgh Airport. In 2007, ComfortDelGro acquired another licensed-taxi and private-hire company in Birmingham. The company has since been renamed Computer Cab (Birmingham) Ltd.[23]

In Vietnam, a fleet of 967 taxis are operated by Vietnam Taxi in Ho Chi Minh City. Another joint venture with former state-owned enterprise Saigon General Service Corporation (Savico) for the establishment of ComfortDelGro Savico Taxi operates more than 300 taxis, a call centre, as well as a workshop which repairs and maintains the taxi fleet.[24]

Car rental & automotive engineering

In China, a fleet of more than 900 vehicles is operated by Beijing ComfortDelGro Yin Jian Auto Services. ComfortDelGro owns Sichuan ComfortDelGro Car Servicing in Chengdu. Also, Chengdu Jitong Integrated Vehicle Inspection and Beijing Tian Long Da Tian Vehicle Inspection were acquired in 2004. It now operates a vehicle-inspection centre and sales of automotive parts and components in Chengdu and offers vehicle-safety inspection and emission-inspection services in Beijing, China.[25]

In Malaysia, ComfortDelGro offers car-leasing and rental services through CityLimo Leasing (M) Sdn Bhd, Pantas Rent-A-Car Sdn Bhd and DynaDrive Rent-A-Car Sdn Bhd. The Group currently operates 460 vehicles in the capital.[26]

Car dealership

In Suzhou, China, ComfortDelGro has a 70% shareholding in Suzhou Comfort Toyota Sales & Servicing, selling 1,000 Toyota cars in 2012.[1][27]

Controversy

In 2012, after a fatal traffic collision in Singapore, involving a ComfortDelgro Taxi which left 3 people dead including the taxi driver and 2 seriously injured,[28] news reports revealed that ComfortDelgro had omitted airbags in their entire fleet of Hyundai Sonata taxis.[29]

See also

References

  1. ↑ 1.0 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 Annual Report 31 December 2012 ComfortDelGro
  2. ↑ Our Company Profile ComfortDelGro
  3. ↑ Changes to The Straits Times Index Singapore Press Holdings 1 April 2003
  4. ↑ "Bus". ComfortDelGro. 
  5. ↑ "Rail". ComfortDelGro. 
  6. ↑ "Taxi". ComfortDelGro. 
  7. ↑ "ComfortDelGro raises fares for limousine and MaxiCabs". TODAYonline. 2013-04-30. 
  8. ↑ "Car Rental & Leasing". ComfortDelGro. 
  9. ↑ "Inspection and Testing Services". ComfortDelGro. 
  10. ↑ "Outdoor Advertising". ComfortDelGro. 
  11. ↑ History Metroline
  12. ↑ FirstGroup Announces Sale of Eight London Bus Depots FirstGroup 9 April 2013
  13. ↑ "United Kingdom". ComfortDelGro. 
  14. ↑ "Ireland". ComfortDelGro. 
  15. ↑ "New Westbus owners guarantee jobs, services". Sydney Morning Herald. 22 August 2005. 
  16. ↑ "Changes Galore in Sydney" Buses Worldwide November 2007 page 8
  17. ↑ Toronto Bus Service Australian Bus Fleet Lists
  18. ↑ Kefford Group finds a buyer Australian Bus & Coach
  19. ↑ Deane's buses sold for $53 million ABC News 4 August 2012
  20. ↑ "Deane's sold". Australasian Bus News. 
  21. ↑ ComfortDelGro Expands Melbourne Operations Through A$22.0 Million Acquisition ComfortDelGro 20 May 2013
  22. ↑ "China". ComfortDelGro. 
  23. ↑ "United Kingdom – Taxi". ComfortDelGro. 
  24. ↑ "Vietnam – Taxi". ComfortDelGro. 
  25. ↑ "China – Vehicle Inspection". ComfortDelGro. 
  26. ↑ "Malaysia – Car Rental & Leasing". ComfortDelGro. 
  27. ↑ "China – Car Dealership". ComfortDelGro. 
  28. ↑ "Horror Ferrari crash at Rochor leaves 2 dead". AsiaOne. 12 May 2012. Retrieved 21 May 2012. 
  29. ↑ Amir, Hussain (18 May 2012). "No airbags in most taxis?". Channel NewsAsia Today. Retrieved 21 May 2012. 

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