Business Control Layer
A Business Control Layer (BCL) is a marketing term used in 2006 for software layer of a telecommunications network provider residing between the network operations support system (OSS) and its business support system.[1] It helps providers by selling bundling, customer-recognition, and hierarchies. Taking all customer interaction into account, from all services (voice, data, content) and all sources, (the network and customer-premises equipment) the business control layer is capable of dynamically adapting network or service behavior, at customer level, to improve operators' transaction revenue and customer experience.
Functions include:
- Ability to simultaneously collect events from any source
- Balance management
- Business rules engine
- Dynamic real-time execution and provisioning
- On-line charging and rating.
Service over the Internet Protocol (IP), IP Multimedia Subsystem, and Packet Cable Multi-Media (PCMM) requires real-time network changes.
A press release mentioned that Telenet, NV used the technology from FTS Software in their TeleMeter service in 2006.[1]
See also
- Billing Mediation Platform
- Revenue assurance
References
- ↑ 1.0 1.1 "Yankee Group Reveals How the Business Control Layer Can Drive Service Provider Innovation". News release (FTS). October 9, 2006.