Zentrack
ZenTrack is an open source bug tracking system, with integrated project management and help desk solutions. It has a configurable user interface, with administration and internationalization. It works with different databases and platforms. ZenTrack is licensed under the GNU General Public License (GPL).
Features
ZenTrack's current features include:
User Interface
- A customizable UI
- The fields and names in each screen are customizable
- Keyboard shortcuts
- A compact design to maximize the viewable data
- Designed for simplicity
Workflow and Data Management
- Custom fields allow you to add your own fields
- Behaviors allow you to set up relationships between fields
- Approvals and testing can be enforced on a ticket by ticket basis
Workforce Management
- Track hours, time estimates, deadlines, and start dates
- Control employee access per feature and per screen
Contacts and Customers
- Maintain a list of organizations or people (customers) related to your tickets
- Maintain contract agreements and reference items for each contact
- Associate contacts with tickets for tracking, sorting and viewing
Accessibility and Monitoring
- E-mail interface
- Internationalization
- E-mail notices
- Reminders for overdue items
External links