| Type | Privately Held |
|---|---|
| Industry | Call Center Automation |
| Founded | 2001 |
| Headquarters | Athens, Greece |
| Key people |
Founders: Dr. Nikos Patsis and Dr. Damianos Hatziantoniou CEO: Dr. Nikos Patsis |
| Products | speech recognition, speech synthesis, VXML |
| Website | http://www.voiceweb.eu |
VoiceWeb is an international Speech Application and Mobile Marketing Provider with offices in 7 countries.
Leveraging the experience amassed in over ten years of designing, deploying and operating a variety of cutting-edge Voice, SMS, Web, Video and Smartphone applications, many corporations across a number of industries have trusted VoiceWeb to assist them in applying a customer-centric communication approach, meeting their objectives in creating new revenue opportunities and improving customer satisfaction.
Utilizing and combining a multitude of emerging technologies in order to enable more natural, intuitive, human-like interactions, VoiceWeb is committed to providing next generation interactive value-added, mobile marketing and customer care services to its clients so that they can enhance their relationship with their customers.
The company was founded in March 2001 by Dr. Nikos Patsis & Dr. Damianos Chatziantoniou and launched the first Greek Voice Portal in May 2001. Since then, the company has become the premier Speech Application Developer and Value-Added Service Provider in Greece and has offices in Athens, Greece and Guatemala City, Guatemala. Amongst the major stockholders are InQLab, the 1st Greek incubator of technology startups and SETE Ventures, a Venture Capital located in Geneva. In 2010, the Piraeus Bank Group, one of the largest banking groups in South-Eastern Europe, invested in VoiceWeb (40%). Piraeus Bank, the parent company of the Group, was founded in 1916 and has subsidiaries in Greece, Bulgaria, Albania, Romania, Serbia, Ukraine, Cyprus, Egypt and the USA, providing a complete range of banking services.
VoiceWeb is certified with ISO 9001:2000 for the design, development and implementation of Speech Applications and Telephony Services.
VoiceWeb offers a variety of speech enabled products in the following areas:
VoiceWeb is a supporter member of the VXML Forum, and a partner of Nuance Communications
VoiceWeb's customers include WIND Hellas (ex TIM Hellas), Vodafone Hellas, Q-Telecom, Village Cinemas, Hellenic Ministry of Finance, Ministry of Labour, First Data, Tellas, Emporiki Bank and many others.