TriTech Software Systems

For radio technology company based in Stockholm, Sweden, see Tritech Technology.
TriTech Software Systems
Type Corporation
Industry Software
Founded 1991
Founder(s) Christopher D. Maloney
Headquarters San Diego, California
Number of locations 4 (2011)
Area served International
Products Public safety software
Employees 125 (2007)
Website www.tritech.com
References: [1]

TriTech Software Systems, formerly known as American Tritech, is a public safety software company based in San Diego, California. Tritech is a major manufacturer of emergency-response software that is primarily used in the United States, Canada, United Kingdom, Ireland, Australia, New Zealand and Singapore.

Contents

History

TriTech was founded in 1991 in San Diego, California by Christopher D. Maloney.[1] Tritech was originally named American Tritech but was renamed in 1998 to TriTech Software Systems, as the company's business was not limited to the United States.[2]

Products

VisiCAD is software that assists with emergency-response planning and dispatch.[3][4]

VisiNet Mobile software transfers data from the dispatch office to an emergency-response team including a map that tracks the position of every fire truck responding to an emergency, improving the situational awareness for firefighters on the scene.[5][6]

Software glitches

A trio of software issues occurred in Austin, Texas between November 2004 and February 2005. In November 2004, glitches in the software used by the Austin, Texas emergency-response dispatch caused delays in sending and receiving information between the dispatcher and patrol cars, and dispatchers not knowing the location of patrol cars.[7] The company was again criticized for similar issues that occurred on January 14, 2005, when the computer screens at the dispatch office in Austin froze for almost an hour and a half.[8] A third incident occurred later that month on January 30, 2005, when the computers at the dispatch office again froze up. During the outages, dispatchers used pencil and paper to record emergency data. According to Austin city officials, no one had been injured, and no calls were missed as a result of the glitches. [9]

Awards

City of Minneapolis and TriTech’s VisiCAD product was awarded Tekne award after the I-35W Bridge collapse in 2007.[10]

Partnerships and acquisitions

TriTech has partnered with NEC Corporation of America, merging the VisiCAD software with a record management system developed by NEC.[11]

In July 2007 TriTech acquired intellectual property from Global Software Corp related to record management.[12] In November 2007, TriTech acquired Information Management Corp (IMC)[13] In March 2010 TriTech acquired Ortivus North America from Ortivus AB[14] and in September 2011, TriTech acquired VisionAIR, a privately held company located in Castle Hayne, North Carolina.[15]

See also

References

  1. ^ a b Balint, Kathryn (January 19, 2007). "Chris Maloney". The San Diego Union Tribune. http://pqasb.pqarchiver.com/sandiego/access/1198316421.html?FMT=ABS&FMTS=ABS&type=current&date=Jan+19%2C+2007&author=KATHRYN+BALINT&pub=The+San+Diego+Union+-+Tribune&edition=&startpage=C.5&desc=CHRIS+MALONEY. Retrieved November 19, 2011. 
  2. ^ "News". August 1, 1998. Penton Media. http://urgentcomm.com/mag/radio_news_26/. Retrieved November 19, 2011. 
  3. ^ "TriTech installs VisiCAD for Fire/EMS computer-aided dispatch system based on Microsoft Windows NT at Denver Fire Department.". December 4, 1996. [Business Wire]. http://www.thefreelibrary.com/American+TriTech+installs+VisiCAD+for+Fire%2fEMS+computer-aided...-a018908959. Retrieved November 21, 2011. 
  4. ^ "American TriTech Announces the Development of a Computer-Aided Dispatch System for Law Enforcement". allbusiness.com. http://www.allbusiness.com/crime-law-enforcement-corrections/law/7044564-1.html. 
  5. ^ Bigelow, Bruce V.. "TriTech poised for security role: S.D. emergency vehicles to get new display terminals". October 22, 2004. The San Diego Union Tribune. http://www.signonsandiego.com/uniontrib/20041022/news_1b22tritech.html. Retrieved November 19, 2011. 
  6. ^ "TriTech Poised For Security Role; S.D. Emergency Vehicles To Get New Display Terminals". November 3, 2004. PoliceOne. http://www.policeone.com/police-technology/articles/93282-TriTech-Poised-For-Security-Role-S-D-Emergency-Vehicles-To-Get-New-Display-Terminals/. Retrieved November 19, 2011. 
  7. ^ Plohetski, Tony (November 25, 2004). "Officers Criticize Dispatch Glitches". The Austin American-Statesman. http://www.firefighterclosecalls.com/news/fullstory/newsid/16933/layout/no. Retrieved November 19, 2011. 
  8. ^ Plohetski, Tony (January 19, 2005). "Computer problem blamed in 911 outage". The Austin American-Statesman. 
  9. ^ Plohetski, Tony (February 1, 2005). "911 dispatch system crashes again". The Austin American-Statesman. 
  10. ^ "Minneapolis Wins Award for New, High-Tech Emergency Dispatch System". November 8, 2007. http://www.govtech.com/e-government/Minneapolis-Wins-Award-for-New-High-Tech.html?topic=117680. 
  11. ^ Cordova, Rancho. "NEC Solutions America Partners with Tritech to Deliver Premier Public Safety Solutions". June 2, 2005. PoliceOne. http://www.policeone.com/police-technology/police-software/press-releases/107809-NEC-Solutions-America-Partners-with-Tritech-to-Deliver-Premier-Public-Safety-Solutions/. Retrieved November 20, 2011. 
  12. ^ "TriTech Software Systems Acquires Source Code for Law Enforcement RMS from Global Software Corp.". July 25, 2007. Wireless News. http://goliath.ecnext.com/coms2/gi_0199-6784224/TriTech-Software-Systems-Acquires-Source.html. Retrieved November 20, 2011. 
  13. ^ "TriTech Software acquires IMC". November 16, 2007. Mobile Enterprise. http://mobileenterprise.edgl.com/news/TriTech-Software-Acquires-IMC59602. 
  14. ^ "Deal Finalized – Ortivus Division to TriTech". March 9, 2010. Dispatch Magazine Online. http://www.911dispatch.com/2010/03/deal-finalized-%E2%80%93-ortivus-division-to-tritech/. 
  15. ^ "Tritech Software Systems Announces Acquistion Leading Public Safety Solution Provider, Visionair Inc". September 23, 2011. JEMS. http://www.jems.com/article/company-people-news/tritech-software-systems-announces-acqui. 

External links