Tickets.com is a Costa Mesa, California-based global ticketing company. The company is owned by Major League Baseball Advanced Media, the interactive media and Internet division of Major League Baseball, and currently handles sales of tickets for 15 major league teams. [1] It is expected that tickets.com will handle all sales of MLB tickets once all contracts expire with Ticketmaster.
The company’s business-to-business ticketing services and products make it possible for entertainment and sports organizations to sell tickets to consumers under their own brands online, through retail outlets, at kiosks, via call centers and interactive voice response systems and through mobile phones. Tickets.com also sells tickets directly to consumers through their Web site, www.tickets.com.
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The company was originally incorporated as Entertainment Express, Inc. in 1995. In 1996, the company's business operations were launched by its co-founders Irv Richter, David Richter, Jim Cassano and Larry Schwartz with the acquisition of Hill Arts and Entertainment Systems. Following a series of acquisitions in the late 1990s, the company was eventually rebranded as Tickets.com, Inc., the name of a firm acquired in 1999.
In November 1999, the company went public on the NASDAQ Stock Market. In 2005, Tickets.com was sold to Major League Baseball Advanced Media, LP, for $66 million.
ProVenue is an advanced ticketing system from Tickets.com. It was introduced in January 2008 at INTIX, the International Ticketing Association’s annual conference. The ProVenue ticketing platform has web-based open architecture designed to facilitate expansion and upgrades, as well as to allow integration with a wide variety of third-party applications. It also contains a large menu of data management capabilities.
Other Tickets.com technologies include: Tickets@Home, which uses barcode technology to allow customers to print live tickets from their personal computers; Tickets@Phone, which delivers barcoded tickets to customers’ mobile phones; and ProVenueMobile, a mobile version of their website, compatible with all makes of handheld mobile phone devices, that gives customers the ability to complete a ticket transaction on their mobile phone without having to “click to call” to finalize the purchase.
| Position | Name |
|---|---|
| Chief Executive Officer | John Walker |
| Chief Commercial Officer | Derek Palmer |
| Chief Financial Officer | Dan Wu |
| Managing Director EMEA and APAC | David McClellan |
Source: http://provenue.tickets.com