| Type | Public - |
|---|---|
| Traded as | FWB: TPL |
| Industry | Electronics Manufacturing Services |
| Founded | 1983 |
| Headquarters | Schiphol, Netherlands |
| Key people | Gotthard Haug, CEO, A. Schmassmann, Chairman of the Supervisory Board |
| Services | After Market Service, Fulfillment, Reverse logistics, Refurbishment, Recycling |
| Revenue | €287.2 million (2009) [1] |
| Operating income | €289 million (2009) |
| Profit | €17.5 million (2009) |
| Employees | 5,939 (2009) |
| Website | http://www.teleplan.com |
Teleplan International N.V. is one of the suppliers of high-tech after-market services and provides "total lifecycle care solutions" for the world of Computers, Communications and Consumer Electronics (“3Cs”). The "lifecycle care concept" ranges from simple repairs to the most sophisticated technological and electronic solutions. Headquartered in Amsterdam/Schiphol, the Netherlands, Teleplan currently operates from 22 sites in Europe, North America, Asia and Australia with approximately 5,600 employees.
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Teleplan delivers, for all 3Cs, a unique concept of lifecycle care services, on a global scale. The company cares for all electronic devices on all levels, where and when it is needed, from the moment of purchase right through to reconditioning or recycling. Customers include OEMs, insurance companies, retailers, distributors, service providers and other EMS companies.
Teleplan is headquartered in Schiphol, Netherlands. The company now has 18 global locations with a total of 5,939 employees (2009) spread over 3 regions (Americas, EMEA and APAC).
Teleplan was founded in Griesheim (near Frankfurt, Germany) in 1983. The company started servicing broadcasting equipment. Its first customer was Broadcast Television Systems Inc.. Teleplan's broad knowledge of advanced measurement, testing and control equipment provided the platform necessary to meet the demands of computer suppliers such as Sony and HP during the PC market boom of the 1980s, cementing Teleplan's place as a European provider of outsourced warranty services for the PC industry.
Until 1990, Teleplan concentrated on expanding the borders of its regional foundation in order to serve customers on a larger scale. Major expansions from 1990 onwards included expanding technical knowledge, developing highly advanced measuring and regulating equipment and developing software in-house in order to supervise the entire process.
By 1994, Teleplan had developed into one of the most important players in the German market in the field of CRT monitor repair with a vast number of large European customers. The German Teleplan concept was so successful, client requests for Teleplan's services from other regions became too large to ignore and Teleplan began examining possibilities for establishing a physical network of branches throughout Europe. A chronology of the company's global growth and acquisition path follows: