SmartForm is a term used to describe an electronic form with capabilities beyond a traditional paper form, such as electronic completion, dynamic sections, database calls and electronic submission.
The term is used by the Australian Government, who have established a specialist unit called the SmartForms Developer Center[1] to encourage and assist Government Agencies to transform their current paper forms to SmartForms. The aim of this is to improve both their own internal processing as well the service they are providing to their constituents.[2]
In 2008, the use of SmartForms was named a best practice initiative by the Australian Government Information Management Office in the Review of the Australian Government's Use of ICT[3].
FormPublisher forms is a Smart Form that dynamically adapts to user responses and the process context.
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The Federal Australian Department of Innovation, Industry, Science and Research coordinates SmartForms initiatives across Australian government agencies[4][5]. Departments currently using SmartForms include NSW Local Government Agencies[6][7], Victorian State Government[8], NT State Government[9] and the Department of Education, Employment and Workplace Relations [10].
The Australian Department of Finance and Deregulation is promoting a Whole of Government SmartForms solution under a $42M Australian Government Online Service Point[11] program. This SmartForm solution is based on Adobe Systems XFA forms, Livecycle and Avoka SmartForm Manager.
There are a number technologies that can deliver SmartForm benefits with varying levels of capability. These include: