The Q-Bot is a virtual queuing system introduced to the Legoland Windsor park in 2008. The system was designed and installed by Lo-Q plc. There are 3 permanent service tiers available at the park whilst it is open, each one offering a different level of queue times. Only one ride can be booked at a time on the Q-Bot device, and once that ride has been completed, the user can then choose another ride. There is no limit to the number of times you can book a ride, and the ride is not cancelled if you turn up late to your ride. If you arrive early, you will not be allowed to enter until your time arrives.
Q-Bots can be purchased at 2 locations in the park. The first is in The Beginning area, from the Q-Bot Nerve Centre. The second is down in Lego City, from the Q-Bot Satellite Booth. Annual pass discounts do apply to the Q-Bot system, and all devices must be returned at the end of the day to the main Nerve Centre.
Contents |
The regular Q-Bot has been available since the system’s induction in 2008 and is representative of the queue times, therefore if a guest books a ride, they will wait the same amount of time as the actual queue at the ride, but they will not be required to stand there. This means that they can do something else with their time whilst not in that queue line, such as have lunch or physically queue for another ride. If they are late to the time shown on their Q-Bot, their place is not lost, and they can go back to the ride when they are free.
The Q-Bot Express takes the queue time for each of the rides available on the Q-Bot device, and reduces them by 75%. Therefore, anyone who purchases the Q-Bot Express can get on more rides during the day.
The Ultimate Q-Bot reduces the holder’s queue time by 95%, making the time between booking the ride and being able to ride virtually instantaneous. This means that the holder can get on significantly more rides during the day.
Certain add ons are available for the Q-Bot for an additional fee each day. These add ons can be booked alongside a ride, and are in the form of a show booking, so the guest must arrive at the ride before the time slot, and if they are late then they will lose their slot. This is available on the Atlantis Submarine Voyage, new to Legoland in 2011, and the Boating School. It is also possible to purchase Instant Access to your first ride of the day for a small fee. This service is included on the Q-Bot Express, and Atlantis Submarine Voyage and the Boating School are both included with the Ultimate Q-Bot.
The following rides are available on the Q-Bot system (correct as of 2011):
The following attractions are available as a show booking on the Q-Bot: