| Type | Subsidiary |
|---|---|
| Industry | Retail |
| Founded | 1994 |
| Headquarters | East Bentleigh, Melbourne, Australia |
| Number of locations | 141 |
| Revenue | A$1,409 million (2009/10) |
| Operating income | A$74 million (2009/10) |
| Employees | 5000+ |
| Parent | Wesfarmers |
| Divisions | Officeworks Retail, Officeworks Business, Harris Technology |
| Website | www.officeworks.com.au |
Officeworks is a chain of Australian office supplies stores which was established in the early 1990s by Coles Myer (which became Coles Group, now part of Wesfarmers). The store concept adopted by Officeworks was based on the US chain Office Depot.[1]
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The first Officeworks store opened in the inner city suburb of Richmond in Melbourne in June 1994.
Harris Technology, an IT retailer, was purchased by Coles Myer in 1999 and became a subsidiary of the larger office supplies retailer. Viking Australia (a subsidiary of Office Depot) was purchased by Coles Myer in December 2002 and was merged with Officeworks Direct to form Officeworks BusinessDirect, now referred to as Officeworks Business.
By late 2006 the business opened its 100th store in South Yarra, just kilometres from the first store in Richmond. Officeworks had 141 retail stores as at May 2011,[2] with a presence in every Australian state and territory.
Following the purchase of Coles Group by Wesfarmers in November 2007, Officeworks and Harris Technology form part of Wesfarmers' Home Improvement and Office Supplies division.
Officeworks rebranded in 2008, revising its logo, uniforms, store department names, and slogan - "Lowest Prices Everyday". The revised branding positioned Officeworks as a low cost warehouse similar to that of its sister company Bunnings Warehouse. Officeworks also adopted the "Lowest Price Guarantee" similar to that found at Bunnings, where Officeworks will beat any competitor's price of an identical item by 5%.
Most Officeworks stores feature the following departments:
Some stores formerly featured Inkworks, which provided ink and toner replacements and recycling. This is now part of Technology/Business Machines.
Officeworks Business is the internet and phone sales division of Officeworks, with its own warehouses. It stocks a larger range to retail stores on a delivery only basis, with a focus on day-to-day needs of medium to large businesses rather than small business and general consumers that shop in store.
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