The NATO Consultation, Command and Control Agency (NC3A) was formed in 1996 by merging the SHAPE Technical Centre (STC) in The Hague, Netherlands; and the NATO Communications and Information Systems Agency (NACISA) in Brussels, Belgium. NC3A is part of the NATO Consultation, Command and Control Organization (NC3O) and reports to the NATO Consultation, Command and Control Board (NC3B).
The agency has around 800 staff, of which around 500 are located in The Hague and 300 in Brussels. Broadly speaking, the Netherlands staff are responsible for scientific research, development and experimentation, while the Belgian staff provide technical project management and acquisition support for NATO procurement programmes.
The Agency is organised using a balanced matrix model, with four main areas: the Production area, Sponsor Accounts, Core Segment and Resources Division. The Production area comprises nine capability area teams (CATs) with various areas of expertise. The Sponsor Accounts area has Directors for each of the Agency's major sponsors, providing a single point of contact with the Agency. The Core Segment comprises a Chief Operating Officer, Chief Technology Officer and Director of Acquisition, who ensure coherency of the Agency's business, technical and acquisition processes respectively. The Resources Division handles Agency operations such as Human Resources, Finance, Graphics, Building Maintenance, etc. Since 2004, the Agency has used the PRINCE2 and PMI project management methodologies.
General Manager Georges D'hollander and Deputy General Manager Kevin Scheid split their time between their offices in The Hague and Brussels. Staff are recruited directly from the 28 NATO nations, the majority holding degrees at the Masters level or above. The working language of the Agency is English.
NC3A's prime customers are Allied Command Transformation and Allied Command Operations, as well as the NATO Air Command and Control System (ACCS) Management Agency (NACMA), NATO Airborne Early Warning (NAEW) Force Command and individual NATO nations. Its annual budget is roughly 100 million euros. Major growth areas are the NATO Network Enabled Capability (NNEC), Theatre Missile Defence (TMD) and the Alliance Ground Surveillance and Reconnaissance (AGSR) projects. The Agency has traditionally had a strong emphasis on prototyping and currently aims to follow a spiral development model.
The agency aims to complement, not compete with, national research and development, and is primarily concerned with improving C4ISR interoperability between the nations and supporting major acquisition C4ISR programmes.