Maladministration

Maladministration is a political term which describes the actions of a government body which can be seen as causing an injustice.

The law in the United Kingdom says Ombudsman must investigate ‘maladministration’. The definition of maladministration is wide and can include:

• Delay
• Incorrect action or failure to take any action
• Failure to follow procedures or the law
• Failure to provide information
• Inadequate record-keeping
• Failure to investigate
• Failure to reply
• Misleading or inaccurate statements
• Inadequate liaison
• Inadequate consultation
• Broken promises

External links

• ADRnow - 'What is maladministration?'

It is a malfunctioning of an organisation caused mainly by the top management