| Type | Private |
|---|---|
| Industry | Software, Enterprise Content Management, Document management, |
| Founded | 1974 |
| Headquarters | Long Beach, California |
| Key people | Nien-Ling Wacker, CEO |
| Products | Agenda Manager Agenda Processor Laserfiche Laserfiche RME Plus Quick Fields Snapshot Web Access WebLink |
| Employees | 170 |
| Website | www.laserfiche.com |
Laserfiche is a manufacturer of document management, enterprise content management, workflow, records management, document imaging and forms capture software.[1] It is headquartered in Long Beach, California. “Laserfiche” refers to both the company and its product platform.
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Laserfiche began in 1974, founded by Nien-Ling Wacker.[2] Originally a custom software developer, the concept for a PC-based document management system began in 1981 when a client, a large Japanese auto manufacturer, required litigation support for a large volume of documents.[3] At the time, paralegals had to wade through thousands of pages of depositions, entering keywords into a database. Attorneys were limited to searching on keywords to find relevant testimony.[3] Nien-Ling Wacker realized that if a full-text index of every page were available, the search capabilities would be greatly enhanced, and the amount of physical labor required to index the documents would decrease substantially. With the release of WORM drives that cost "only" $200 for 200MB of diskspace, the conceived system could be made cost effective.[3]
The first version of Laserfiche was released in 1987 becoming the first DOS-based document imaging system in the world.[4] The system used commercial off-the-shelf components such as OCR boards from Kurzweil, graphics monitors from Cornerstone, scanner interface boards by Kofax.
In 1993 Laserfiche released the first PC-based client–server document imaging system, based on the NetWare Loadable Modules platform.[5][6][7]
In 2002, Laserfiche 6 marked the company’s first foray into MSSQL-based document management. Also introduced that year were Quick Fields, an automated document processing module; and WebLink, which provides read-only, Web-based access to documents stored in Laserfiche.
In 2004, Laserfiche 7 marked the company’s first offering for Oracle users. That year also marked the adoption of a new corporate branding identity, which is still in use today.
In 2007, Laserfiche released Intuition, a document management solution for financial services professionals. Intuition is designed specifically for sole proprietors and small firms.
Laserfiche 8, the latest update to the Laserfiche platform, with a re-written workflow engine and integration with Microsoft SharePoint, was released in early 2008.
Laserfiche Rio, an enterprise content management offering, was launched on August 8, 2008.
In 2009, Laserfiche opened an international office in Hong Kong, creating a separate company Laserfiche International.
In 2010, Laserfiche filed a lawsuit against SAP for trademark infringement over the disputed trademark phrase "Run Smarter".
Laserfiche is a division of Compulink Management Center, Inc.
The Laserfiche Institute’s stated mission is to “teach staff, resellers and current and prospective clients how to use Laserfiche most effectively.” As a part of this mission, the Institute conducts conferences,[8] web seminars and publishes document management guides, white papers and other educational content. The Institute also distributes educational materials through the Laserfiche Support Site.