| Type | Public limited company |
|---|---|
| Traded as | BMAD: JAZ |
| Industry | Telecommunications |
| Founded | 1998 |
| Founder(s) | Martin Varsavsky |
| Headquarters | London, United Kingdom |
| Area served | Spain |
| Key people | Leopoldo Fernandez Pujals (Chairman) Jose Miguel Garcia Fernandez (CEO) |
| Products | Broadband Internet access |
| Website | www.jazztel.com |
| Primary ASN: | 12715 |
|---|---|
| Peering Policy | Open |
Jazztel is a telecom that operates in Spain offering triple play services (telephone, Internet and television). Jazztel was founded in 1998 by Martin Varsavsky. Jazztel is a Spanish company that is owned by a British company called Jazztel p.l.c. It was incorporated under the laws of England and Wales in July 1998. It is Registered in England and Wales with Company Number 3597184. Its Registered Office is at 20-22 Bedford Row, London, WC1R 4JS, UK. Jazztel p.l.c. is listed on the Spanish Nuevo Mercado since December 18, 2000.
Jazztel is currently growing customer base and EBITDA. As of the end of the first quarter of 2010 Jazztel had 680,000 customers and had grown 58% from a year before. Jazztel grew its EBITDA from €5,900,000 in first quarter 2009 to €15,700,000 in the first quarter of 2010.
Jazztel's competitive strategy consists in relying in its fiber-optic network combined with the use of Telefonica's copper lines for terminations. Jazztel's growth is mainly due to the sales of ADSL services but the company also resells TV and mobile services.
Jazztel's largest shareholder is Cuban-Spanish businessman Leopoldo Fernandez Pujals.
In a recent case study from Denodo,[1] Jazztel received a rating of 30% in customer support and satisfaction. While data speeds are high, the abysmal customer service frequently hurts business.
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