The Herb Chambers Companies is the 14th largest auto dealership group in the United States.[1] The organization was founded by Herbert G. Chambers and is headquartered in Somerville, Massachusetts adjacent to the Chambers Motorcars dealership on McGrath Highway.
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The Herb Chambers Auto Group currently consists of 47 car dealerships throughout New England, with locations surrounding the Boston and Providence metropolitan areas. The complete auto group includes dealerships representing nearly every major car manufacturer, as well as Vespa scooters. Herb Chambers is also a Smart USA dealer.
The Herb Chambers Companies has been given a number of awards, nominations and special recognition in the automotive industry. In 2003, Ward's Dealer Business, a publication of PRIMEDIA’s Ward’s Communications, presented Herb Chambers Companies with the Ward’s Dealer of the Year award for "for honesty, exemplary customer service and employee care".[2] Also in 2003, J.D. Power and Associates awarded 7 of the Herb Chambers dealerships with the Certified Retailer award.[3]
In 2007, Ward's Dealer Business recognized the Herb Chambers Companies as the 7th most active auto group based on Internet Sales Volume.[4] The National Automobile Dealers Association (NADA) nominated Herb Chambers Companies as the Massachusetts' nominee for the 2008 Time Magazine Dealer of the Year award.[5]
Questions surrounding the Herb Chambers Companies have been raised in the past. In 2005, a Boston Globe report noted that four officials from the Herb Chambers Companies contributed to Massachusetts Attorney General Thomas Reilly's campaign efforts when attempting to run for Governor of Massachusetts. This was of interest because auto dealer groups including Herb Chambers Companies had generated a large number of complaints to the Attorney General's office at the same time.[6]