An error message is information displayed when an unexpected condition occurs, usually on a computer or other device. On modern operating systems with graphical user interfaces, error messages are often displayed using dialog boxes. Error messages are used when user intervention is required, to indicate that a desired operation has failed, or to relay important warnings (such as warning a computer user that they are almost out of hard disk space). Error messages are seen widely throughout computing, and are part of every operating system or computer hardware device. Proper design of error messages is an important topic in usability and other fields of human–computer interaction.
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The following error messages are commonly seen by modern computer users:
The form that error messages take varies between operating systems and programs.
Error messages on hardware devices, like computer peripherals, may take the form of dedicated lights indicating an error condition, a brief code that needs to be interpreted using a look-up sheet or a manual, or via a more detailed message on a display.
On computers, error messages may take the form of text printed to a console, or they may be presented as part of a graphical user interface. Error messages are often presented as a dialog box, which makes them to cause a following mode error in the user interaction. In many cases the original error can be avoided by error prevention techniques. Instead of raising an error message the system design should have avoided the conditions that caused the error.[1]
While various graphical user interfaces have different conventions for displaying error messages, several techniques have become common:
The three main factors[2] that influence the design of error messages are technical limitations, the amount of information to be presented, and what kind of user input is required.
Some systems have technical limitations that may constrain the amount of information an error message can contain. For example, a printer with a sixteen-character alphanumeric display can only show a very limited amount of information at once, so it may need to display very terse error messages. Even with computer monitors, the programmer must consider the smallest monitor that a user might reasonably use, and ensure that any error messages will fit on that screen.
The nature of the error determines the amount of information required to effectively convey the error message. A complex issue may require a more detailed error message in order to adequately inform the user of the problem.