e-participation (also written eParticipation and e-Participation) is the generally accepted term referring to "ICT-supported participation in processes involved in government and governance". Processes may concern administration, service delivery, decision making and policy making. E-participation is hence closely related to e-government and (e-)governance participation. The need for the term has emerged as citizen benefits and values have often received less attention in e-government development than those of the service providers, and the need to distinguish the roles of citizen and customer has become clearer.
A more detailed definition sees e-participation as "the use of information and communication technologies to broaden and deepen political participation by enabling citizens to connect with one another and with their elected representatives" (Macintosh 2004). This definition includes all stakeholders in democratic decision-making processes and not only citizen related top-down government initiatives. So e-participation can be seen as part of e-democracy, whereas e-democracy means the use of ICT by governments in general used by elected officials, media, political parties and interest groups, civil society organizations, international governmental organizations, or citizens/voters within any of the political processes of states/regions, nations, and local and global communities (Clift 2003).
The complexity of e-participation processes results from the large number of different participation areas, involved stakeholders, levels of engagement, and stages in policy making, which characterize the research and applications (Fraser 2006, p. chapter 2).
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The term emanated in the early 2000s and draws generally on three developments.
The term participation means taking part in joint activities for the purpose of reaching a common goal. This encompasses both trivial situations in which participation mainly has a technical meaning, ”doing things together”. For example, a football team needs 11 players, and dancing often requires two or more people acting in a coordinated manner. But participation, even in trivial situations, also has a goal-oriented aspect which means decision making and control are involved. Participation in political science and theory of management refers to direct public participation in political, economical or management decisions. The two are not completely separated but belong on a spectrum of complexity and context. When participation becomes complicated, decision making becomes necessary. Hence, any participatory process is potentially important for the rule system governing the activities. In terms of points 2 and 3 above, this means that when service processes become complex, the implementation of them will not be in all details based on political decisions but also on what is found to be practical. Such decisions are made in many places in a situated manner. When such practical doings become implemented in government (e)service systems, they will affect decision making, as many changes will later be hard to make simply because existing procedures are implemented in ICT systems and government agencies’ procedures. There are many theories dealing with institutionalization, for example structuration theory, Institutional theory, and Actor-Network Theory. These theories all, in different ways, deal with how "ways of doing things" become established or rejected, and how those that become established increasingly affect the ways we "normally" do things.
A number of tools and models have emerged as part of the Web 2.0 that can be used or inspire the design of architecture for e-participation. In particular, "the emergence of online communities oriented toward the creation of useful products suggests that it may be possible to design socially mediating technology that support public-government collaborations" (Kriplean et al. Zachry).
eParticipation is the Preparatory Action[2] lasts for three years (2006–2008). The EU is taking the lead in using on-line tools to improve the legislative process for its citizens. eParticipation which launched on 1 January 2007 will run as a series of linked projects which each contribute to a greater awareness and involvement by citizens in the legislation process right from the initial drafting through to its implementation at a regional and local level.
The individual projects will concentrate on ensuring that the legislative language and process is more transparent, understandable and accessible to the citizen. In addition the projects emphasis on the communication of legislation will be used to enhance and grow citizen’s involvement and contribution in the process of creating and thereafter implementing the legislation.
So far, 21 projects have been funded.[3] In the first year six trial projects were selected in 2007 seven more as well as the support action MOMENTUM[4] to coordinate and promote the eParticipation projects and in 2008 a further seven trial projects were chosen. The European Parliament, national parliaments and local and regional authorities are actively involved. State-of-the-art ICT tools are being tested to facilitate the writing of legal texts, including translation into different languages, and the drafting of amendments as well as making the texts easier for non-specialists to find and understand. New digital technologies are also being used to give citizens easier access to information and the more opportunity to try to influence decisions that affect their lives. A report (Charalabidis, Koussouris & Kipenis 2009). which was published as a MOMENTUM whitepaper highlights the major facts and figures of those project's while providing some initial policy recommendations for future use.
The European Commission has now launched a number of actions aiming at further advancing the work of supporting eParticipation.
Examples: