Cabcharge
The Cabcharge account payment system was established in 1976 by Mr. Reginald Kermode to provide a convenient way to pay for taxi fares throughout Australia and certain participating companies. It listed on the Australian Securities Exchange ASX: CAB in December 1999 and is now an ASX 200 company. It has since diversified and its key businesses now include Australian technology, taxi payments and land transport solutions. Its principal activities include:
- Provision of charge account facilities for businesses and individuals which enable payment of taxi fares using Cabcharge products – FASTCARDs, TAXI eTICKETs, dockets and gift cards. A taxi expenditure tracking system is a prime feature of Cabcharge products.
- Development of the Cabcharge Fareway EFTPOS System, a Point of Sale system that allows Australian taxi passengers to pay their fare using third party charge, credit and debit cards and Cabcharge products.
- Software development for the Electronic Payments Industry through EFT Solutions.
- Provision of taxi booking and dispatch services through subsidiary Taxi Networks in NSW (Combined Communications Network [2]) and Victoria (13CABS [3]). Additional services provided for taxi owners, operators and drivers include repairs and installation of in-vehicle equipment, insurance, vehicle leasing and training.
- Development of taxi related hardware and software such as taxi security camera systems, meters, and transaction processing equipment.
- Provision of taxi booking and dispatch services through CityFleet UK with operations in London, Edinburgh, Liverpool, Birmingham and Aberdeen in a joint venture with Singapore-based ComfortDelGro Corporation Limited.
- Operation of bus and coach services in NSW and Victoria through Cabcharge’s associate ComfortDelGro Cabcharge Pty Ltd (CDC) (of which Cabcharge owns 49%). In NSW this includes Westbus, Hillsbus, Hunter Valley Buses and Charter Plus and in Victoria, Eastrans, Westrans, Davis (Ballarat) and Benders (Geelong).
Cabcharge Products
Cabcharge provides a range of products for companies and individuals:
- Cabcharge FASTCARD™ – offered to regular taxi users. The Cabcharge FASTCARD™ incorporates Contactless technology (Tap n’ Go) that means transactions can be completed via an embedded antenna that securely links the card to the EFTPOS terminal. Transactions can be processed without handing the card over to the driver. No signature is required for transactions under a set limit and the passenger is not required to wait to sign the transaction record. There is no limit on the number of cards which can be issued to an account holder and there are no annual card fees.
- Cabcharge TAXI eTICKET – designed for single use, TAXI eTICKETs are more secure than paper dockets as they have an expiry date and can be cancelled if lost or stolen. TAXI eTICKETs are catered to companies who pay for taxi travel for staff or clients who use taxis less frequently.
- Cabcharge Gift Card – Taxi users can specify the dollar amount and order them online. Gift cards are often purchased for client promotions, staff recognition and as a safety token given to close relations to allow taxi travel in times of need.
- Cabcharge Taxi Management System (CTMS) – software that Cabcharge account holders use to access account statements for management and administration of their taxi travel expenses.
Corporate Social Responsibility
Corporate Social Responsibilities are built-in to the Cabcharge business, including:
- Environment – Cabcharge recycle paper, mobile phones and computer equipment; use electronic delivery of customer and Taxi operator statements where practical; use energy and water resources as efficiently as possible; and encourage staff participation in all initiatives. Cabcharge supports the use of hybrid vehicles to help reduce carbon emissions.
- Community Activities – Cabcharge Taxi Networks sponsor local community groups and events to encourage staff to become involved in both local and national awareness and fund raising initiatives. These activities include The Big Morning Tea for the Cancer Council and taxi driver BBQs raising funds in aid of international disasters.
- Commitment to the disabled – Initiatives include working with State Government authorities to use smart card technology to improve ease of use for Transport Subsidy Scheme participants and security and accountability for use of taxpayer funds; increasing the number of Wheelchair Accessible Taxis in fleets; improving Taxi response times; and improving vehicle design.
- Cabcharge Staff – Provision of a supportive working environment through initiatives such as flexible working arrangements, professional development opportunities, health campaigns and an employee assistance program.
- Corporate Governance – the Board has a comprehensive corporate governance framework to protect the interests of shareholders and ensure compliance with all laws and regulations applicable to the businesses of the Cabcharge Group.
References
- ^ Corporate Profile - Cabcharge
- ^ "Combined Communications Network". CCN. CCN. 1 November 2011. http://www.ccnetwork.com.au/. Retrieved 1 November 2011.
- ^ "13CABS". 13CABS. 13CABS. 1 November 2011. http://www.13cabs.com.au/. Retrieved 1 November 2011.
External links
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