| Type | Private |
|---|---|
| Industry | Computer Software |
| Founded | Amsterdam, The Netherlands (2003) |
| Headquarters | Amsterdam, The Netherlands |
| Key people | Jouk Pleiter, CEO & Co-Founder Gerbert Kaandorp, CTO and Co-Founder |
| Products | Backbase Portal Backbase Forms |
| Website | www.backbase.com |
Backbase is a software company, founded in the Netherlands in 2003, which has offices in Amsterdam, the Netherlands and New York, United States. The core products of Backbase are Backbase Portal and Backbase Forms. In October 2011, industry analyst Gartner placed Backbase Portal in the Visionary quadrant of its Magic Quadrant for Horizontal Portals[1]. Forrester names Backbase as a vendor with a firm grasp of emerging customer needs and the potential impact of new technology.[2].
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Backbase was founded in 2003 in Amsterdam, The Netherlands by Jouk Pleiter and Gerbert Kaandorp to develop an AJAX framework using HTML, Javascript and CSS. Backbase used the term Rich Internet Applications to classify its software. In February 2005, Jesse James Garret coined the term AJAX, after which classification “Ajax-based Rich Internet Applications” was adopted. In May 2005, the Backbase Community Edition (CE) was launched, supported by the Backbase Developer Network[3]. The Backbase CE was a framework for developers and companies to build Rich and Web 2.0 Internet applications.
In 2008, Backbase decided to develop its own Portal Software[4]. Backbase had made a 180-degree turn in its focus based on a shift it saw in the market with company Marketing Departments beginning to take over responsibility from IT Departments for the customer-facing part of their web sites. Quality Open Source frameworks were also beginning to emerge and in 2009 Backbase released Backbase Portal 4. In May 2011, Backbase is scheduled to release Backbase Portal 5, with a total focus on widgets.
At the beginning of 2011 Backbase opened an office in North America, in New York City, to better focus on its US customer-base[5].