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Screenshot
A screenshot of the Customer database of ACT! |
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| Developer(s) | Sage |
|---|---|
| Initial release | 1987 |
| Stable release | Sage ACT! 2012 |
| Preview release | Version 14.x |
| Operating system | Microsoft Windows |
| Platform | Microsoft Windows |
| Available in | English |
| Type | Contact management software |
| License | Proprietary |
| Website | http://act.com |
Sage ACT! (earlier known as ACT! by Sage) is a customer relationship management (CRM) software application which is used to keep track of client and prospect details in a single database that can be shared by multiple users. It integrates with Microsoft Word, Excel, Outlook and other popular applications in order to generate and track communications with the contacts maintained in Sage ACT!. It is distributed by the Sage Group and has a user base of over 2.8 million registered users.[1]
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The company Conductor Software was founded 1986 in Dallas, Texas by Pat Sullivan[2] and Mike Muhney.[3] Its product, ACT!, was released in 1987 and became one of the pioneers in the contact management software category. The original name for the software was "Activity Control Technology" then "Automated Contact Tracking".
The name of the company was changed to Contact Software International, and the company moved out of its original office in the "mustang building" in Las Colinas to a building off Freeport Parkway near DFW Airport. Beginning with the 2006 version, the name was revised to ACT! by Sage and later changed to Sage ACT!. The current release is Sage ACT! 2011 (version 13). Development now happens in Scottsdale, Arizona, with regional offices in several countries.
Sage ACT! is currently available in English (US, UK and Australia), French, and German, and is sold through international resellers and Sage ACT! Certified Consultants.
New Dashboard. Significantly improved Outlook integration and major improvements in stability, reliability, ease of install and speed. Added Vista x64 support and Safari for Mac users. Also free plug-in to provide links to Social Media such as LinkedIN[14]
There are two versions of Sage ACT!, each designed for a different market. Sage ACT! Pro is limited to 10 active users and utilizes Microsoft SQL Server 2008 R2 Express. Sage ACT! Premium (access via Windows) is designed for small to medium-sized businesses with less than 30 users. It utilizes either Microsoft SQL Server 2008 R2 Express or 2008 R2 Standard. The SQL 2008 R2 Standard edition can support 30 or more users because it uses multi-processors and as much RAM as the server can provide it. Sage ACT! Premium (access via web) is designed for businesses who want to access the data on their own servers over the Internet. This version supports Microsoft SQL Server 2008 R2 Express and 2008 R2 Standard.
Sage ACT! features include contact management, a calendar, communication tools, the ability to track prospective customers, "dashboards", reports, and the ability to synchronize data from other applications or over the web. The software allows multiple users to access the same data simultaneously and can interface with popular word processing, spreadsheet, and email software. It features a variety of "dashboards" which are graphical representations of key activity that allows users to spot new business opportunities, and can generate a wide variety of statistical reports.
Sage ACT! has hundreds active certified consultants.[19] A number of third party companies develop add-on products that expand the functionality of the software.