Texperts

Knowledge generation bureau, trading as Texperts
Type Wholly owned subsidiary
Industry Mobile search
Founded August 2003 as Re5ult Ltd
Headquarters Cambridge, United Kingdom
Area served United Kingdom
Services Mobile search
Employees 250+ in 12 countries
Website Texperts.com

Texperts is a UK-based mobile search service. In December 2008, Texperts was bought by the Knowledge generation bureau, operator of the 118 118 services, a directory services company who had also entered the SMS Any question market.[1]

Contents

History

Re5ult Ltd launched initially with a subscription-based service called 'Re5ult' on a normal mobile number. However, in August 2004 the service was launched on a premium text code and rebranded as 82ASK. In 2007, Re5ult switched phone numbers and brands again relaunching the service as Texperts on short code 66000.

Performance

A 'road test' on the question 'How many people were alive compared with all who had ever lived' resulted in the service answering the question in five minutes, with the closest rival answering it in twenty-two minutes. A similar question asked for 'a hotel in Ireland within half an hour of Rosslare en route to Westmeath', with similar results.[2] The company sees an average monthly growth of 20%[3] , and has one of the most recognisable brands in the UK market. However, the company only manages to get an average of 40% of answers correct, meaning that they get over half wrong.

Publications

In 2006 Texperts released the book Do Sheep Shrink in the Rain?, subtitled "The 500 Most Outrageous Questions Ever Asked and Their Answers", published by Virgin Books, ISBN 0753511797. The 256 page paperback is a compilation of questions received and answered by the service.[4]

Awards and partnerships

The company has won several national awards,[5][6][7][8][9] and has business deals with several multinational companies, including Multimap, GlaxoSmithKline and The Relationship Specialists,.[10] The company also has exclusive access to the Official Guinness World Records database, and also operates several other text services, including partnerships with Thomson and BAA.[11]

Awarding body Award Notes Year
Real Business/CBI Growing Business Awards Innovative Company of the Year Winner 2007
National Business Awards Best Use of Technology in Business Winner 2007
National Business Awards Business Innovation of the Year Highly Commended 2007
Startups Awards Best Use of Technology Winner 2006
British Business Angels Best Angel backed Business with Young Management Winner 2006
Global Messaging Awards Best Content or Information Service Winner 2005
Shell LiveWIRE Young Entrepreneurs Of The Year Winner (Eastern Region) 2005

See also

References

  1. ^ http://www.thetelecom.co.uk/20081217/118-118-expands-with-texperts-takeover/
  2. ^ Keegan, Victor (7 September 2006). "The answer is just a text message away". The Guardian. http://www.guardian.co.uk/technology/2006/sep/07/comment.comment2 
  3. ^ Ringshaw, Grant (19 August 2007). "Rising star to float phone research lines". The Sunday Times. http://business.timesonline.co.uk/tol/business/industry_sectors/telecoms/article2283038.ece 
  4. ^ Texperts - 66000 » Do Sheep Shrink in the Rain?
  5. ^ "82ASK wins Eastern Region’s Shell LiveWIRE Young Entrepreneurs Of The Year 2005" (Press release). Re5ult Ltd. May 26, 2005. http://www.texperts.com/2005/05/26/82ask-wins-award/. Retrieved 2007-08-17. 
  6. ^ "SMS font-of-all-knowledge honoured with gong" (Press release). Re5ult Ltd. June 18, 2005. http://www.texperts.com/2005/06/18/sms-font-of-all-knowledge/. Retrieved 2007-08-17. 
  7. ^ "82ASK wins British Business Angels Association Award" (Press release). Re5ult Ltd. June 12, 2006. http://www.texperts.com/2006/06/13/82ask-wins-bbaa/. Retrieved 2007-08-17. 
  8. ^ "82ASK wins NatWest Startups Award 2006 - "Best Use of Technology"" (Press release). Re5ult Ltd. 2006-10-20. http://www.texperts.com/2006/10/20/82ask-wins-natwest-start-up-award-2006-best-use-of-technology/. Retrieved 2007-08-17. 
  9. ^ "82ASK wins National Business Award" (Press release). Re5ult Ltd. 2005-07-05. http://www.texperts.com/2007/07/05/82ask-wins-national-business-award/. Retrieved 2007-08-17. 
  10. ^ http://about.82ask.com/partners/ 82ASK & Multimap
  11. ^ http://about.82ask.com/2006/09/26/edinburgh-airport-pilots-sms-service/ 82ASK site