WestJet
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| Founded | 1996 | |||
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| Frequent-flyer program | Frequent Guest Program | |||
| Member lounge | WestJet Lounges | |||
| Fleet size | 90 (+45 orders) | |||
| Destinations | 71 | |||
| Headquarters | Calgary, Alberta, Canada | |||
| Key people | Gregg Saretsky (CEO,President) Clive Beddoe, (Chairman of the Board of Directors, Co-Founder) |
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| Website | http://www.westjet.com | |||
WestJet Airlines Ltd. (TSX: WJA) is a Canadian low-cost carrier[1] that provides scheduled and charter air service to 71 destinations in Canada, the United States, Mexico and the Caribbean. Founded in 1996, WestJet is currently the second largest Canadian air carrier, behind Air Canada,[2] and operates an average of over 380 flights per day.[3]
The airline's sole aircraft type is the Boeing 737 Next Generation family. WestJet's main hub and headquarters are based at Calgary International Airport[4], in Alberta, with its second-largest hub at Toronto Pearson International Airport, in Ontario. WestJet is a public company with over 7,700 employees[3], and is a rarity in the airline industry as it is non-unionized.
WestJet had passenger revenues of $2.2 billion (CAD) in 2009.[3]
Contents |
History
First Flights
Founded by Clive Beddoe, David Neeleman, Mark Hill, Tim Morgan and Donald Bell, WestJet was modelled on the low-cost carrier business model pioneered by Southwest Airlines and Morris Air in the United States. The airline originally based its operations solely within Western Canada, hence its name.
On February 29, 1996, the first WestJet flight (a Boeing 737-200) departed. At the start, the airline served Calgary, Edmonton, Kelowna, Vancouver, and Winnipeg with a fleet of three used Boeing 737-200 aircraft and 220 employees. By the end of that same year, they had added Regina, Saskatoon, and Victoria to their network.
In mid-September 1996, WestJet's fleet was grounded due to a disagreement with Transport Canada over maintenance schedule requirements. The airline suspended all service for 2 weeks before resuming flights.[5]
In early 1999, Clive Beddoe stepped down as WestJet's CEO and was replaced by former Air Ontario executive Steve Smith. In July 1999, WestJet made its initial public offering of stock at 2.5 million shares, opening at $10 per share[6]. The same year, the cities of Thunder Bay, Grande Prairie, and Prince George were added to WestJet's route map.
In 2000, WestJet CEO Steve Smith was released from WestJet after 18 months in the position, apparently due to differences about management style[7]; Smith went on to head rival Air Canada's low-cost subsidiary Zip. After Smith's departure, Clive Beddoe again became CEO of the company, a position he held until July 2007[8].
Early 2000s: Domestic expansion
Due to restructuring in the Canadian airline industry resulting from the takeover of Canadian Airlines by Air Canada in 2000, WestJet expanded into eastern Canada, beginning service to the cities of Hamilton and Ottawa, in Ontario, as well as Moncton, New Brunswick. The airline selected Hamilton to be the focus of the airline's eastern Canadian operations and its main connection point in eastern Canada.
In 2001, expansion continued, to Fort McMurray and Comox. WestJet also added Sault Ste. Marie and Sudbury, Ontario, as well as Thompson and Brandon, Manitoba. However, service to each of these four cities was subsequently withdrawn.
In 2002, the airline also added another two new eastern Canadian destinations: the cities of London and Toronto. In April 2003, WestJet added Windsor, Montreal, Halifax, St. John's, and Gander.
WestJet entered into a two-year agreement with Air Transat in August 2003 whereby WestJet aircraft would be filled by Transat's two main tour operators, World of Vacations and Air Transat Holidays. These chartered flights operated largely to destinations in Mexico and the Caribbean, and the planes were operated by WestJet crews. This agreement between WestJet and Air Transat was amicably terminated in February, 2009.[9]
Legal troubles
In 2004, the airline was accused by rival Air Canada of espionage, specifically accessing Air Canada confidential information via a private website in order to gain a business advantage, and sued in Ontario Superior Court.[10] On May 29, 2006, the two companies issued a joint press release, with WestJet admitting to the charges leveled by Air Canada. WestJet agreed to pay $5.5 million dollars in legal and investigation fees to Air Canada, and to donate $10 million to various children's charities in the name of Air Canada and WestJet.[11]
Mid-2000s: International expansion
In January 2004, WestJet announced that it was moving the focus of its eastern operation from Hamilton to Toronto the following April, fully moving into the lucrative Toronto-Ottawa-Montreal triangle and tripling the total number of its flights out of Toronto Pearson International Airport[12].
In 2004, a number of U.S. destinations were added or announced. These included San Francisco, Los Angeles, Phoenix, Tampa, Fort Lauderdale, Orlando, and New York City[13].
Palm Springs was added in early 2005 to the company's list of destinations, as was San Diego, while New York–LaGuardia was dropped. In April 2005, they announced new seasonal service to Charlottetown but ceased service to Gander. In fall 2005, Ft. Myers and Las Vegas were added to the growing list of destinations.
In late August 2005, WestJet flew to Baton Rouge, Louisiana, transporting members of a Vancouver-based urban search and rescue team to assist with Hurricane Katrina relief efforts.[14]
After rumours and speculation surrounding the implementation of extended-range twin-engine operations (ETOPS), WestJet announced new service to the Hawaiian Islands from Vancouver on September 20, 2005. In December 2005, the airline began flying from Vancouver to Honolulu and Maui.
WestJet's first scheduled service outside Canada and the United States began in 2006 with service to Nassau, Bahamas. This was considered a huge milestone within the company's long-term destination strategy and was a vital goal for future international market presence.
In September 2006, Sean Durfy took over as President of WestJet from founder Clive Beddoe.[15]
On October 26, 2006, WestJet announced that it had its best quarterly profit to date, of C$52.8 million.
Late 2000s: Continued growth
In 2007, WestJet announced that they would begin flights from Deer Lake Regional Airport in Newfoundland, Saint John in New Brunswick, and Kitchener-Waterloo in Ontario. In June 2007, WestJet added seven new international seasonal flights to Saint Lucia, Jamaica, the Dominican Republic, Mexico as well as a third Hawaiian destination; Kona.
The same year, WestJet commissioned the construction of a new six-storey head office building, next to their existing hangar facility at the Calgary International Airport. The building was constructed following the Leadership in Energy and Environmental Design (LEED) Green Building Rating System, featuring a rainwater retention system and geothermal heating.[16] The first employees moved in during the first quarter of 2009, and the building officially opened the following May.[17]
In May 2008, WestJet launched daily non-stop service to Quebec City. The next month, WestJet commenced seasonal service between Calgary and New York City via Newark Liberty International Airport. In May 2009, the airline launched new seasonal service to the cities of Yellowknife, Northwest Territories and Sydney, Nova Scotia; service to Yellowknife was later extended through the winter of 2009-10.
In the past ten years, WestJet has made significant gains in domestic market share against Air Canada. In 2000 it held only 7% to Air Canada's 77%, though by the end of 2009 WestJet has risen to 38%, against Air Canada's 55%.[18]
In late April 2009, WestJet temporarily suspended service to several of its destinations in Mexico due to the outbreak of influenza A (H1N1) in the country. The suspension of service to Cabo San Lucas, Mazatlan and Puerto Vallarta lasted from early May until mid-June, with seasonal service to Cancun being restored the following fall.[19]
In July 2009, WestJet announced 11 new international destinations for its winter schedule. These included expanded service to the United States, to Atlantic City, New Jersey, Lihue (Kauai), Hawaii and Miami, Florida. New Caribbean destinations included Providenciales, in the Turks and Caicos Islands; St. Maarten, Netherlands Antilles; Freeport, Bahamas; as well as the cities of Varadero, Holguin, and Cayo Coco in Cuba. Ixtapa and Cozumel were also added to the list of destinations served in Mexico.
In November 2009, WestJet announced service to the British island territory of Bermuda, which commenced in May 2010.[20]. WestJet also resumed seasonal service to Windsor, Ontario that same month.[21]
Further expansion of service to the Dominican Republic was announced in January 2010, with Samana joining the airline's destinations.[22].
In March 2010, Sean Durfy resigned from his position as WestJet's CEO, citing personal reasons.[23] He was replaced by Gregg Seretsky, a former executive at Canadian Airlines and Alaska Airlines and previously WestJet's Vice-President of WestJet Vacations and Executive Vice-President of Operations.[24][25]
In July 2010 WestJet announced service to Santa Clara, Cuba, New Orleans and Grand Cayman bringing the total number of destinations to 71.
Destinations
WestJet currently flies to 71 destinations throughout North America, including 31 cities in Canada and 17 in the United States.
WestJet's largest hub, in terms of daily departures, is its home base at Calgary International Airport, with Toronto Pearson International Airport being the airline's second-largest hub, and main connection point in eastern Canada.
WestJet serves major US airports such as Los Angeles International Airport, Las Vegas McCarran International Airport, Newark Liberty International Airport and San Francisco International Airport; the latter two on a seasonal basis. The airline provides the most Canadian flights to Las Vegas and Orlando, offering non-stop routes (some of them seasonal) from eleven Canadian cities to Las Vegas and nine to Orlando. Since 2008, WestJet is the largest international carrier, by volume of passengers, flying into Las Vegas.[26][27]
WestJet also serves 17 destinations in the Caribbean and six in Mexico, some on a seasonal basis.
Airline Partnerships
In 1999, WestJet was in talks regarding a possible 'feeder' arrangement for Air Canada's network.[28] These talks were apparently discontinued when Air Canada went forward with acquisition of Canadian Airlines the following year.
In 2005, WestJet began a limited interline agreement with Taiwan-based China Airlines to carry passengers between Vancouver, Calgary and Edmonton only, in part to test the company's capability to partner with other carriers. The test included coordinating reservations using email rather than the more conventional linking of reservation systems and therefore was not scalable.[29]
In August 2006, in a Globe and Mail interview, Sean Durfy stated that WestJet was in talks with Oneworld, a code and route sharing alliance that includes many large worldwide airlines. Durfy said that, if a deal with Oneworld were reached, it would allow WestJet to maintain its scheduling flexibility;[30] Durfy was later quoted in 2007 saying that a deal for WestJet to join the Oneworld alliance was unlikely.[31] Despite this, WestJet did formalize a deal with Oneworld in November 2008, to partner on sales of travel to corporate and business travelers.[32]
In July 2008 WestJet announced it had signed a memorandum of understanding to build a distribution and codeshare agreement with U.S. based Southwest Airlines. However, on April 16, 2010 WestJet announced that the airline partnership with Southwest Airlines was terminated, it is now more likely that WestJet will partner with U.S. legacy carrier Delta Air Lines.[33]
In 2009 WestJet announced it has been in talks with 70 airlines around the world interested in an interline agreement. Virgin America has expressed interest in code-sharing with WestJet.[34] Other potential partners include British Airways, Korean Air, Emirates, Japan Airlines, Mexicana and China Eastern Airlines.[35][36]
WestJet currently has interline agreements with the following airlines:[37]
Fleet
The WestJet fleet consists of the following aircraft:
| Aircraft | Total | Passengers | Notes |
|---|---|---|---|
| Boeing 737-600 | 13 | 119 | PTVs and leather seats |
| Boeing 737-700 | 66 | 136 | PTVs and leather seats, Winglets |
| Boeing 737-800 | 12 | 166 | PTVs and leather seats, Winglets |
The airline flies a fleet that consists exclusively of Boeing 737s, taking a cue from the successful single operating type model pioneered by successful low-cost carriers of Southwest Airlines and Ryanair. The first Boeing 737-700 delivery took place in 2001, and the first deliveries of Boeing 737-600 and Boeing 737-800 aircraft began in 2005, with the final Boeing 737-600 aircraft delivered in September 2006. WestJet's future aircraft orders only consist of Boeing 737-700 and Boeing 737-800 models. WestJet plans to have a fleet of 111 aircraft by 2012.
Boeing confirmed on August 2, 2007 that WestJet had placed an order for 20 Boeing 737NG. The order is primarily for Boeing 737-700 but with conversion rights to Boeing 737-800s.[38]
WestJet was to be the Boeing launch customer for the Boeing 737-600 winglets, but announced in their Q2 2006 results that they were not going to move ahead with those plans. WestJet CEO Clive Beddoe cited the cost and time associated with their installation was not warranted as they are primarily used for short-haul routes. As a result of the abandonment of the program to install winglets on these aircraft, WestJet incurred a one-time charge of approximately $609,000.
Retired fleet
- Boeing 737-200 (1996–2006)
It was announced early in 2005 that the Boeing 737-200 fleet would be retired and replaced by newer, more fuel-efficient 737s. On July 12, 2005, WestJet announced that it had completed the sale of its remaining Boeing 737-200 to Miami-based Apollo Aviation Group (Apollo).
On January 9, 2006, the last Boeing 737-200 (Tail 748 C-FCWJ) was flown during a fly-by ceremony at the WestJet hangar in Calgary. (See External Links). The aircraft was flown by Don Bell. The last commercial revenue flight by a -200 was a charter flight, Las Vegas to Calgary, arriving at 0130 January 9, 2006, flown by tail 741 (C-GWWJ).
In 2003, WestJet donated a 737-200 to the British Columbia Institute of Technology (BCIT). Currently it is located in the BCIT Aerospace Campus beside the Vancouver International Airport.[39]
In-flight service
In 2005, WestJet introduced in-flight entertainment from LiveTV on board its 737-700 and -800 fleet. The system utilizes the Bell TV satellite network, and channels include Global TV, CTV, CBS, Citytv, Treehouse TV, ABC, NBC, CBC, TSN and a WestJet Channel, which shows a regional map with the aircraft's location, GPS derived altitude, and groundspeed.[40] WestJet added LiveTV onto their 737-600 aircraft beginning in the 2007/2008 Winter season; every aircraft in their fleet is now equipped with the system.
WestJet includes a buy on board meal service program with sandwiches, alcoholic beverages, and some snacks for purchase. In some markets, the sandwiches offered onboard are made by local delis in the departure city (such as the Bread Garden in Vancouver, Spolumbo's in Calgary, and DiRienzo's in Ottawa). Some snacks and non-alcoholic beverages are available for free.[41]
WestJet is famous for its fun and friendly staff and light-hearted attitude. In past years on April 1, WestJet issued 'joke' press releases as part of April Fool's Day - an example being the introduction of 'sleeper cabins' in overhead bins.[42]
Livery
Most WestJet planes are mostly white, except for the lettering on the fuselage, tail, wings and vertical stabilizers.
The tail is divided roughly into slanted thirds, coloured (from front to back) navy blue, white, and teal. This pattern is used on the outside of the blended winglets at the end of the wings, while on the inside, the winglets are painted white with the words WestJet.com in black lettering.
In February 2010, WestJet introduced a special livery on one aircraft (C-GWSZ) promoting its customer-service promise, or "Care-entee," in both English and French. The aircraft also features a new tail design.
WestJet Lounges
Beginning in 2006, WestJet began opening lounges in select Canadian airports. Most are operated by Servisair.[43]
Incidents and accidents
- On September 6, 2007, a WestJet Boeing 737-700 aircraft en route to Halifax from Calgary encountered sudden turbulence just north of Sudbury, Ontario, causing a sharp drop which injured 9 passengers. The plane carried on to Halifax and landed without incident.[44]
- On February 17, 2008, a WestJet Boeing 737-700 aircraft over-ran runway 07 at Ottawa (YOW) and slid into a snowbank. No injuries were reported.[45]
Awards and recognitions
- In 2000, Clive Beddoe, Mark Hill, Tim Morgan and Donald Bell were given the Ernst & Young company's Entrepreneur of the Year award in Canada for their contribution to the Canadian airline industry[46].
- In 2005, 2006 and 2007, WestJet was named Canada's Most Admired Corporate Culture by Waterstone Human Capital in its annual survey of senior executives of Canada's largest companies.[47][48][49][50]
- In October 2008, WestJet was named one of Alberta's Top Employers by Mediacorp Canada Inc., which was announced by the Calgary Herald and the Edmonton Journal.[51]
- A 2009 poll by Léger Marketing found that WestJet is Canada's preferred airline.[52]
- WestJet came in first place in the Airline Staff Service Excellence (North America)[53] and second place in the Best Low-Cost Airline (North America)[54] categories at the 2010 World Airline Awards.
Gallery
 Boeing 737-700 at Palm Springs |
 Boeing 737-700 at Kitchener/Waterloo |
 Boeing 737-700 arriving at Regina International Airport |
References
- ↑ WestJet (2008-11-13). "WestJet Third Quarter Results". Press release. 3,10. http://www.westjet.com/pdffile/WestJet2008Q3.pdf. Retrieved 2009-01-02.
- ↑ "WestJet, Air France, KLM work toward code-share". USA Today. 2009-02-05. http://www.usatoday.com/travel/flights/2009-02-05-westjet-codeshare_N.htm?csp=34. Retrieved 2009-02-23
- ↑ 3.0 3.1 3.2 WestJet (2010). "Fact Sheet". Press release. http://www.westjet.com/pdf/investorMedia/investorFactSheet.pdf. Retrieved 2010-07-01.
- ↑ "Contact Us". WestJet. http://c3dsp.westjet.com/guest/contacts/contactUs.jsp. Retrieved 2009-05-20.
- ↑ "WestJet Returns September 1996". CBC News Edmonton. Uploaded by:FDematos82.. September 1996. http://www.youtube.com/watch?v=JnMVap64lEU&feature=related. Retrieved 2010-06-28.
- ↑ "WestJet IPO makes a strong debut". CBC News. 1999-07-13 (Modified 2000-11-10). http://www.cbc.ca/money/story/1999/07/13/westjet990713.html. Retrieved 2009-02-23.
- ↑ Keyser, Tom (2000-10-18). "WestJet's fun culture deserves to be copied". Business Edge. http://www.businessedge.ca/article.cfm/newsID/5058.cfm. Retrieved 2009-02-27
- ↑ Sorensen, Chris (2007-07-25). "'Mr. WestJet' stepping down as CEO - again". Toronto Star. http://www.thestar.com/Business/article/239460. Retrieved 2009-02-27
- ↑ WestJet (2009-02-13). "Transat and WestJet agree amiably to terminate air transportation agreement". Press release. http://micro.newswire.ca/release.cgi?rkey=1702138323&view=87295-2&Start=0. Retrieved 2009-02-21.
- ↑ "Air Canada suing WestJet". The Globe and Mail. 2004-04-06. http://www.theglobeandmail.com/servlet/story/RTGAM.20040406.waircan0406/BNStory/Business/. Retrieved 2009-02-23
- ↑ Marketwire (2006-05-29). "WestJet and Air Canada Issue Joint Press Release". Press release. http://www.marketwire.com/press-release/Westjet-596729.html. Retrieved 2009-02-23.
- ↑ "WestJet shifts operations to Toronto from Hamilton". CBC News. 2004-01-14. http://www.cbc.ca/money/story/2004/01/14/westjet_040114.html. Retrieved 2009-02-22.
- ↑ "WestJet to begin flying to U.S cities in October". CBC News. 2004-02-04. http://www.cbc.ca/money/story/2004/02/04/westjet_040204.html. Retrieved 2009-02-22.
- ↑ WestJet (2006). "2005 WestJet Annual Report". Press release. 14. http://www.westjet.com/pdf/investorMedia/financialReports/WestJet2005AR.pdf. Retrieved 2010-07-01.
- ↑ "Sean Durfy to become new WestJet president". CTV.ca (Canadian Press). 2006-09-07. http://www.ctv.ca/servlet/ArticleNews/story/CTVNews/20060907/westjet_president_060907/20060907?hub=Canada. Retrieved 2009-06-09.
- ↑ Teel, Gina (2009-04-13). "WestJet goes for gold on environment". Calgary Herald. http://www.calgaryherald.com/life/green-guide/WestJet+goes+gold+environment/1484626/story.html. Retrieved 2009-05-10
- ↑ CNW Group (2009-05-04). "WestJet welcomes its WestJetters "home"". Press release. http://www.newswire.ca/en/releases/archive/May2009/04/c7829.html. Retrieved 2009-05-08.
- ↑ Jang, Brent (2010-02-20). "WestJet closing gap with Air Canada". The Globe and Mail. http://www.theglobeandmail.com/report-on-business/westjet-closing-gap-with-air-canada/article1472230/. Retrieved 2010-02-20
- ↑ CNW Group (2009-04-28). "WestJet updates advisory for guests travelling to and from Mexico". Press release. http://www.newswire.ca/en/releases/archive/April2009/28/c6245.html. Retrieved 2010-07-01.
- ↑ CNW Group (2009-11-23). "WestJet announces service to Bermuda". Press release. http://www.newswire.ca/en/releases/archive/November2009/23/c4024.html. Retrieved 2010-01-27.
- ↑ "WestJet returns to Windsor, Ont.". CBC News. 2010-02-18. http://www.cbc.ca/canada/windsor/story/2010/02/18/windsor-west-jet-returns-100218.html. Retrieved 2010-07-01.
- ↑ PRNewswire-FirstCall (2010-01-27). "WestJet offers more Caribbean sun". Press release. http://www.prnewswire.com/news-releases/westjet-offers-more-caribbean-sun-82802562.html. Retrieved 2010-01-27.
- ↑ Ladurantaye, Steve (2010-03-16). "Shakeup at WestJet as CEO Sean Durfy quits". The Globe and Mail. http://www.theglobeandmail.com/report-on-business/shakeup-at-westjet-as-ceo-sean-durfy-quits/article1501575/. Retrieved 2010-07-01
- ↑ CNW Group (2010-03-15). "Sean Durfy announces resignation from WestJet". Press release. http://www.newswire.ca/en/releases/archive/March2010/15/c2093.html. Retrieved 2010-07-01.
- ↑ Gignac, Tamara (2010-03-24). "From flight attendant to WestJet CEO: Gregg Saretsky's career takes off". Canwest News Service, Vancouver Sun. http://www.vancouversun.com/sports/From+flight+attendant+WestJet+Gregg+Saretsky+career+takes/2719809/story.html. Retrieved 2010-07-01
- ↑ Russell, Scott (2009-05-28). Fiscal year 2009 (Starts July 2008) Enplaned and Deplaned International Passengers. Clark County Department of Aviation. http://cms.mccarran.com/dsweb/Get/Document-256434/Total%20International%20Pax%202009.pdf
- ↑ Velotta, Richard (2010-04-30). "WestJet is McCarran’s biggest growth story". Las Vegas Sun. http://www.lasvegassun.com/news/2010/apr/30/westjet-mccarrans-biggest-growth-story/. Retrieved 2010-07-01
- ↑ Hegeman, Holly (1999-03-11). "For Canadian Airlines, More Money Isn't the Answer; New Management Is". TheStreet.com. http://www.thestreet.com/story/723354/1/for-canadian-airlines-more-money-isnt-the-answer-new-management-is.html. Retrieved 2009-07-16
- ↑ Karp, Aaron (2007-11-20). "WestJet in talks with Air France regarding interline agreement". Air Transport World Online. http://atwonline.com/news/story.html?storyID=10891. Retrieved 2009-08-01
- ↑ Jang, Brent (2006-08-31). "WestJet Looks to Fly Higher with Oneworld". The Globe and Mail. http://www.theglobeandmail.com/servlet/story/RTGAM.20060831.wxrwestjet31/BNStory/Business/home. Retrieved 2006-10-31
- ↑ "WestJet says link up with alliance not likely". Toronto Star. 2007-06-06. http://www.thestar.com/Business/article/222012. Retrieved 2009-02-23
- ↑ WestJet (2008-11-04). "oneworld and WestJet introduce global travel program for businesses in Canada". Press release. http://micro.newswire.ca/release.cgi?rkey=1611044863&view=87295-2&Start=0. Retrieved 2009-02-23.
- ↑ ""WestJet, Southwest say it's splitsville"". Calgary Herald. 2010-04-17. http://www.calgaryherald.com/business/WestJet+Southwest+splitsville/2918498/story.html. Retrieved 2010-04-17
- ↑ "Flagship carrier faces challenges on two fronts". Financial Post. 2009-03-19. http://www.financialpost.com/story.html?id=2700469. Retrieved 2010-03-19
- ↑ ""WestJet chief laying the groundwork"". Globe and Mail. 2010-04-01. http://www.theglobeandmail.com/report-on-business/westjet-chief-laying-the-groundwork/article1519559/. Retrieved 2010-04-01
- ↑ ""WestJet shopping for global partners"". Globe and Mail. 2010-06-03. http://www.theglobeandmail.com/globe-investor/westjet-shopping-for-global-partners/article1591569/. Retrieved 2010-06-03
- ↑ ""WestJet shopping for global partners"". Globe and Mail. 2010-06-03. http://www.theglobeandmail.com/globe-investor/westjet-shopping-for-global-partners/article1591569/. Retrieved 2010-06-03
- ↑ The Boeing Company (2007-08-02). "Boeing Confirms WestJet Order for 20 Next-Generation Boeing 737 Airplanes". Press release. http://www.boeing.com/news/releases/2007/q3/070802c_nr.html. Retrieved 2009-02-23.
- ↑ British Columbia Institute of Technology (2003-10-01). "WestJet donates 737-200 aircraft to BCIT Aerospace". Press release. http://www.bcit.ca/news/releases/newsrelease100103101.shtml. Retrieved 2009-02-23.
- ↑ Bell Canada Enterprises (2005-05-18). "WestJet Launches Complimentary Live In-Flight Television on all of its 737-700 Aircraft". Press release. http://www.bce.ca/en/news/releases/be/2005/05/18/72380.html. Retrieved 2009-04-01.
- ↑ "Inflight Experience: Buy on Board". WestJet. http://c5dsp.westjet.com/guest/buyOnBoard.jsp. Retrieved 2009-02-23.
- ↑ WestJet (2008-04-01). "WestJet Introduces Sleeper Cabins". Press release. http://micro.newswire.ca/release.cgi?rkey=1604014168&view=87295-2&Start=0. Retrieved 2009-02-22.
- ↑ "WestJet Lounges". Servisair Lounges. http://www.westjet.com/guest/en/travelOffers/partners/westJetLounges.shtml. Retrieved 2009-11-04.
- ↑ "At least 8 injured as WestJet flight hits turbulence". CTV News. 2007-09-06. http://www.ctv.ca/servlet/ArticleNews/story/CTVNews/20070906/plane_turbulence_070906?s_name=&no_ads=. Retrieved 2009-02-22.
- ↑ Kaminski-Morrow, David (2008-02-08). "No injuries after Westjet 737 overruns at Ottawa". Flightglobal. http://www.flightglobal.com/articles/2008/02/18/221638/no-injuries-after-westjet-737-overruns-at-ottawa.html. Retrieved 2009-02-23.
- ↑ "Entrepreneur Of The Year - Recipients". Ernst & Young. http://www.ey.com/global/content.nsf/Canada/Entrepreneur_Of_The_Year_-_Recipients. Retrieved 2009-02-22.
- ↑ "2005 Canadian Corporate Culture Study". Waterstone Human Capital. http://www.waterstonehc.com/resources/Culture.pdf. Retrieved 2009-02-22.
- ↑ "2006 Canada's 10 Most Admired Corporate Cultures". Waterstone Human Capital. http://www.waterstonehc.com/content/subpage.asp?menuid=10&itemid=22. Retrieved 2009-02-22.
- ↑ "2007 Canada's 10 Most Admired Corporate Cultures". Waterstone Human Capital. http://www.waterstonehc.com/content/subpage.asp?menuid=10&itemid=30. Retrieved 2009-02-22.
- ↑ CNW Group (2008-01-16). "WestJet Tops List of Canada's 10 Most Admired Corporate Cultures". Press release. http://www.newswire.ca/en/releases/archive/January2008/16/c8728.html. Retrieved 2009-02-22.
- ↑ "Alberta’s top 40 places to work". Calgary Herald. 2008-10-18. http://working.canada.com/top100/alberta/story.html?id=995670e2-94e3-42a9-b045-83ff735daee6. Retrieved 2009-02-23
- ↑ WestJet (2009-06-09). "WestJet is Canada's preferred airline". Press release. http://micro.newswire.ca/release.cgi?rkey=1706094440&view=87295-2&Start=0. Retrieved 2009-06-09.
- ↑ http://www.worldairlineawards.com/Awards-2010/svcexcnameric.htm
- ↑ http://www.worldairlineawards.com/Awards-2010/lowcostnamerica.htm
External links
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