VoiceWeb

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VoiceWeb S.A.

Type	Privately Held
Founded	2001
Headquarters	Athens, Greece
Key people	Founders: Dr. Nikos Patsis and Dr. Damianos Hatziantoniou CEO: Dr. Nikos Patsis CCO: Panayotis Gezerlis CTOO: Levon Soukissian
Industry	Call Center Automation
Products	speech recognition, speech synthesis, VXML
Website	http://www.voiceweb.gr

VoiceWeb is a privately held company that delivers speech enabled products and applications to replace the now obsolete DTMF systems for their clients. The company specializes in highly interactive voice user interfaces with natural language understanding and several degrees of freedom.

[edit] History

The company was founded in March 2001 by Dr. Nikos Patsis & Dr. Damianos Chatziantoniou and launched the first Greek Voice Portal in May 2001. Since then, the company has become the premier Speech Application Developer and Value-Added Service Provider in Greece and has offices in Athens, Greece and Guatemala City, Guatemala. Amongst the major stockholders are InQLab, the 1^st Greek incubator of technology startups and SETE Ventures, a Venture Capital located in Geneva. VoiceWeb is certified with ISO 9001:2000 for the design, development and implementation of Speech Applications and Telephony Services.

[edit] Products

VoiceWeb offers a variety of speech enabled products in the following areas:

Ticketing applications for
- Entertainment
- Transportation
- Sports
Voice Portals
Automated Ordering Systems
Value Added Services
Call Center Automation
Computer Telephony Integration
Integrated Voice Banking Systems
Embedded Voice Systems
Interactive Voice and Video Response (IVVR) systems and other multimodal applications

The company also delivers SMS systems and applications as well as complete web based control and administration panels for their products.

VoiceWeb is a supporter member of the VXML Forum, and a partner of Envox Worldwide.

[edit] Customers

VoiceWeb's customers include WIND Hellas (ex TIM Hellas), Vodafone Hellas, Q-Telecom, Village Cinemas, Hellenic Ministry of Finance, Ministry of Labour, First Data, Tellas, Emporiki Bank and many others.