UST Global

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Please improve this article if you can. (January 2008)

UST Global

Type	Private
Founded	1998
Headquarters	Aliso Viejo, California
Key people	Dan Gupta, Chairman Sajan Pillai, CEO
Industry	Software Services
Employees	~5,500 (As on 1st January 2007)
Website	www.ust-global.com

UST Global (previously known as US Technology Resources, LLC) is a provider of end-to-end IT services and business process outsourcing solutions for Global 2000 companies. The company has been recognized in the press for its success in IT outsourcing, and at present has more than 5000 employees, many of them based in India. The company was founded in Laguna Hills, California in 1998 by Steve Ross.

1 Corporate Milestones
2 Community Initiatives
3 Awards and Standards
4 Controversy
5 External links

[edit] Corporate Milestones

1998 Company founded^[1]
1999 Started Indian operations with center at Trivandrum,Kerala,India
1999 Acquired Pinnacle Consulting — a California based consulting company
1999 Magnecomp International, a division of the Singapore Listed Magnecomp Corporation, acquires an interest in USTR. Mr. G. A. Menon^[2] joins the board, becomes the non-executive chairman
2004 Expanded operations with centers at Malaysia
2005 Acquired eBuilt Inc ^[3] .
2005 Accredited with SEI CMMI Level 5 and PCMM Level 5 company-assessed by KPMG
2005 Opened BPO operations in Chennai, May 05 2005
2005 Certified under BS7799 Part 2:2002 standards.
2006 Certified ISO 27001
2006 Acquired QA labs Inc ^[4].
2006 Initiated European operations with set up of London office
2006 US Technology acquires 36 acres for Exclusive Campus in Trivandrum

2007 UST Global announces $130 million expansion plan ^[5].
2007 UST Global expands operations with new centers at Kochi, India and Makati City, Philippines
2007 UST Global is included in the 2007 North American Offshore Applications Services Magic Quadrant
2007 UST Global ranked Among Best Green Outsourcers of 2007
2007 UST Global is Profiled in Independent Research Firm Report on Midtier Providers by Forrester Research, Inc

[edit] Community Initiatives

The company operates a charitable organization called ThejUS which provides services to needy persons.

Blood donation camps

[edit] Awards and Standards

UST Global was assessed by KPMG at SEI CMMI Level 5 and P-CMM Level 5 for its global operations. The People CMM helps organizations characterize the maturity of their workforce practices, establish a program of continuous workforce development, set priorities for improvement actions, integrate workforce development with process improvement, and establish a culture of excellence.

In September 2006, UST Global received its ISO 27001 certification—recognizing the company’s information security initiative. ISO 27001 aims to ensure that adequate controls addressing confidentiality, integrity and availability of information are in place to safeguard the information of its clients. This certification was renewed in April, 2007.

[edit] Controversy

In early 2008 a California arbitrator ruled that US Technology Resources, LLC must pay Stephen J. Ross $7.5 million for his founding interest in the company. US Technology had disputed the extent of Ross's actual contributions ^[6]^[7].