Talk:Telecommunications Relay Service

From Wikipedia, the free encyclopedia

This article is part of Wikipedia:WikiProject Deaf, the WikiProject which seeks to improve articles relating to all aspects of deafness and Deaf culture.

For the Project guidelines, see the project page or talk page.
??? This article has not yet received a rating on the assessment scale. [FAQ]
??? This article has not yet received an importance rating.

Help with this template Please rate this article, and then leave comments to explain the ratings and/or to identify its strengths and weaknesses.
This article contains or may have contained one or more non-free photograph or photographs. It is requested that a freely-licensed photograph be included in this article to replace such copyrighted images in order to better comply with our policy for non-free content. Many copyright-free image sources are listed at our public domain image resources, or you could create your own. Alternatively, you may request permission from the copyright holder of the original images to release them under a free license.

Contents

[edit] TRS capitalization

Why are the T, R, and S capitalized? Michael Hardy 01:11, 25 Jun 2004 (UTC)

A: User:Mark Rejhon Google says so. Every search result of "telecommunications relay service" comes as Telecommunications Relay Service in search results. Same reason we capitallize "Internet Service Provider" or "University of Waterloo" or "White House".

[edit] Removed Scamming Link

I removed the link regarding scamming. I'm a former Communications Assistant for one of the TRS providers. The fact that it is a scam, fits within the system of Relay. Relay Operators are supposed to be transparent, "human phone lines," Phone lines an take scams as well. This site was more a discussion about scamming than about the relay service. The scamming just happens to happen via the relay service. Cliffb 03:26, 11 February 2006 (UTC)

  • I would expect that there would be at least a note on such scamming in this article. Like it or not, the fact is that TRS is used all too often to commit that sort of scam, and the characteristics of TRS make the scam that much more effective to those uneducated in regards to it. And what is an encyclopedia for, if not education? Reading what you removed, I agree that it was not exactly NPOV, and a forum isn't the best citation for such a sweeping statement, but the topic souldn't be sweeped entirely under the rug. It's existence is unfortunate, but definite - just ask any small business owner or operator. --Reverend Loki 22:20, 12 April 2006 (UTC)

[edit] Added usage/fraud info

I felt that fraud complaints generated a big enough controversy to bear note in the article. I revamped the "Usage" section to include this information, as well as links in "External Links," to relevant articles. I think it works well enough to add important information without going to hearsay (e.g., the "scamming" forum) but still may need some readability cleanup.

[edit] A point on sensitivity

Since deaf people mainly rely on sign language and written words, they are also (just like us-hearing people) sensitive to words that are/may-be offensive to them. The words impaired and impairment is/maybe offensive to the deaf community (well, for that matter, those who can read english). The proper terms that should be used are "Speech-Disabled" and "Hard-of-Hearing". Please do not compromise the neutrality of the article for "technicalities" the words "speech-disabled" may have the same meaning and/or effect as "speech-impaired" but the latter one maybe/is offensive to the deaf/speech-disabled community. I should stress that "Offensive statements and words" (unless, of course, when used a reference to an opinion or is used here in talk page) are NOT NEUTRAL and therefore, violates the rules of this forum. Rebskii 19:24, 3 October 2006 (UTC)rebskii 10-03-2006

no offense... but if a person dies, you can say he/she passed away... but in reality that person is dead. If a person is deaf, you can say that she/she is "hard-of-hearing" but in reality that person is deaf. Deaf is a dictionary term that is not innately offensive, unless you, as an individual, take it that way. Wikipedia is a place for factual information not euphemisms. 98.193.121.227 (talk) 21:06, 5 April 2008 (UTC)

[edit] Heading Capitalization

I know the MOS style, but I think the TRS industry standard should override the Wikipedia Style Guide. Also taking a deeper look at it probably all of the dashes should come out as well. I'll revert the Capitalization change, as well as remove the dashes in a couple days if no one objects.

I also looked up some examples of the TRS industry lexicon. They're pretty consistent on capitalizing the service types. The Examples: Some Examples Relay South Dakota Relay Alaska Sprint VRS ATT Relay Hamilton Relay Verizon Relay (formerly MCI relay) Nordia Relay Sorenson Relay —Cliffb 07:47, 31 October 2006 (UTC)

If industry standards say "Speech-To-Speech" or "Speech-to-Speech" should have capital initials, then I think it's consistent with Wikipedia's style manual to capitalize them. But what about
  • Types of service available
  • Fraudulent uses
  • Some websites

....etc.? If I find incorrect capitals in things like those, it makes me think the other capitals were put there for the same reason, which conflicts with the style manual. Instead of a simple revert, could we have some discrimination between capitals-for-a-reason and capitals-because-they're-section headings/title phrases/just words/whatever? Michael Hardy 19:29, 2 November 2006 (UTC)

Fixed. Of course more accurate editing would be helpful if one noted that the same exact capitalization was utilized in the text of the sections as well as the headings, although I appreciate the impetuous to reexamine this article for revisions.. —Cliffb 20:23, 2 November 2006 (UTC)

[edit] Quebec province

I removed the word province as it is not in common usage to say Quebec provence as opposed to Quebec. Nealc9999 05:33, 15 December 2006 (UTC)

[edit] Diagram and Image Request

I dispute the replaceability of Wow-sprintRelaySolutions.gif, Diagram tty.gif, VCODirect.JPG, Image:Diagram hco.gif, Diagram sts.gif, Illustration-telebraille.gif, CapTel how it works.jpg and CapTel_jk-usb.jpg. I have added a irreplaceable fair use rationale with a reason on the image description pages, as well as the image talk pages. In addition, although CapTel_jk-usb.jpg is not currently replaceable, I have added a request on Wikipedia:Requested pictures and discussed it in its talk page. Any attempts to replace the other fair use images or add any images to the article are also appreciated. Taric25 18:22, 30 January 2007 (UTC)

[edit] Leaving this article

I'm happy where I got this article to, and I'm deciding to leave it to develop without me watching it. So I'm going to take it off my watchlist. If you'd like my opinion on something about this article, please drop me a note on my talk page.. —Cliffb 05:30, 5 February 2007 (UTC)

[edit] Images invited

The article presently has no images. If you are a user of TRS or involved with TRS I invite you to consider taking a few pictures and donating them. The "Upload file" toolbox link contains links to pages with relevant instructions and policies. (SEWilco 03:54, 16 July 2007 (UTC))