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[edit] OneNeck IT Services Corporation

OneNeck IT Services Corporation, abbreviated “OneNeck,” is an enterprise resource planning (ERP) outsourcing services provider to mid-market companies. Founded in 1997, the company provides IT Outsourcing Services, Transition and Project Services, and Private Equity Services. OneNeck is the only company to be selected two consecutive years as the top mid-market service provider of ERP and Hosted Application Management in The Black Book of Outsourcing survey, conducted by the Brown-Wilson Group, and one of the few companies to report quarterly profitability since its inception. In addition to its Scottsdale, Arizona U.S.A. headquarters, the company manages offices in Houston, Texas and Kansas City, Missouri, as well as operations centers in Phoenix, Arizona; Houston, Texas and Charlotte, North Carolina.

Content

1. History
2. Solutions
3. Current projects and customers
4. References and footnotes
5. External links

History

OneNeck was founded in 1997 by Chuck Vermillion, the company’s current chief executive officer. The name “OneNeck” was selected to convey the company’s philosophy of total solutions with accountability.¹

In September 2007, the company reported 10 years of profitability and disclosed approximately 90% of its revenue is derived from long-term contracts.²

During its history, OneNeck completed two acquisitions: In September, 2003, it acquired the assets of Virtual ESI Corporation, a JD Edwards outsourcing and consulting business; and in February 2007, it acquired Delinea Corporation, an information technology services company providing Oracle ERP outsourcing and utilities consulting services.³

OneNeck received a $12.8 million equity investment in June 2005 led by WestView Capital Partners, a Boston-based private equity firm targeting lower middle market companies.⁴

The company was ranked the Number One ERP Management Outsourcer by the “Black Book of Outsourcing” in 2006 and 2007. The independent survey, conducted by the Brown-Wilson Group, received feedback in 2007 from over 21,000 outsourcing users and decision makers globally to determine the top vendors. The study represents only unbiased, audited ranking results of outsourcing vendors worldwide.⁵

OneNeck ranked 3rd in Arizona Business Magazine’s Ranking Arizona: The Best of Arizona Business 2008 in the Computer Consulting Firms category. As the largest business opinion poll in Arizona, Ranking Arizona solicits the general public to vote on business and leisure activities of Arizona’s business professionals.⁶

In April 2006, OneNeck was selected the Vendor of the Year for Skanska USA Building Inc.,⁷ and in November 2005 the company was named to bizAZ Magazine’s 2005 Hot Growth list, a ranking of Arizona’s 10 fastest growing companies.⁸

Solutions

OneNeck divides solutions into three segments:

1. IT Outsourcing Services: Enterprise Application Hosting, Remote Managed Services and IT Infrastructure Services. ERP applications the company supports include Baan, BPCS, JD Edwards, Microsoft Dynamics AX and Oracle. Services include application, database and network management, data center management, 24/7 customer support, disaster recovery and desktop support.

2. Transition and Project Services: Data center transitions, project estimating, planning and execution.

3. Private Equity Services: Investor IT solutions including corporate divisional carve-outs, consolidation plays, IT due diligence and future state planning services.

Current Projects and Customers

OneNeck supports over 850 customer sites and 30,000 users worldwide.⁹ Representative customers include A-dec, Cytec Engineered Materials, Duro Industries, Esselte, Flowserve, Golden Temple, Griffith Laboratories, Hackney-Ladish, Herman Miller, Lewcott Corporation, Little Gym, Maine Public Service Company, Mesa Air, Missa Bay, Punica, Russell Stover Candies, Skanska USA Building Inc., Spyder Active Sports, SRC Devices, Sunny Delight Beverages Co., Targus International, Thompson, Trend Technologies and Trex.¹⁰

Current 2008 projects span solution categories of enterprise application hosting, remote managed services, IT infrastructure services. With some customers, OneNeck uses alternative delivery models for Enterprise Resource Planning. For example, OneNeck customer Golden Temple, a manufacturer of natural and organic teas and cereals, is implementing Oracle’s eBusiness Suite and having it hosted by OneNeck. Golden Temple, a 24x7 operation experiencing 20% annual growth, did not want to build out an IT staff to support the application.¹¹

References and Footnotes

¹Company Web Site (retrieved 5/21/08)

²Company Web Site (retrieved 5/21/08)

³Company Web Site (retrieved 5/21/08)

⁴Company Web Site (retrieved 5/21/08)

⁵"The Black Book of Outsourcing”(Wiley Publishers) is an international business book and outsourcing resource manual written by co-authors Doug Brown and Scott Wilson of the Brown-Wilson Group. The survey solicits information from more than 100,000 global outsourcing users, decision makers, analysts, employees, and customers to compile the industry's only independent and unbiased ranking of outsourcing provider organizational performance. These rankings are esteemed by outsourcing clients, prospects, and corporate procurement officers.

⁶Ranking Arizona: The Best of Arizona Business is the outcome of the largest business opinion poll taken in Arizona. Each business category is selected by the staff of Arizona Business Magazine. The categories are chosen based upon business and leisure activities of Arizona’s business professionals. Ranking Arizona is based purely on voters’ opinion. It is not based on annual revenue or number of employees. Instead, participants who vote give recommendations based on quality of product, service and who they would recommend doing business with.

⁷Company Web Site (retrieved 5/21/08)

⁸Company Web Site (retrieved 5/21/08) and bizAZ Magazine. Ranking based on financial performance and employee growth during the previous three year period.

⁹Company Web Site (retrieved 5/21/08)

¹⁰Company Web Site (retrieved 5/21/08)

¹¹Aberdeen Group Research Brief, June 2007, “ERP: The Last Bastion of Resistance to Software-as-a-Service.” Aberdeen Group provides fact-based research focused on the global technology-driven value chain. Founded in 1988, Aberdeen conducts research studies across all aspects of business and technology with 100s of companies participating in each research study. Research is delivered through an on-line research and content delivery platform.

External Links

Official Company Web Site
Brown-Wilson Group’s "The Black Book of Outsourcing” (Wiley Press, 2007)
bizAZ Magazine
Arizona Business Magazine
Skanska Web Site
Aberdeen Group Web Site