Raman Roy

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Raman Roy is one of the pioneers of the Business Process Outsourcing industry in India. A Chartered Accountant based out of the NCR -Delhi region he is currently the C.E.O of his VC funded BPO company Quattro. He holds a Bachelor's Degree in Commerce from Shri Ram College of Commerce

[edit] Work History

Raman started his career with Tata Consultancy Services. In the eighties, he set up the financial services arm of Shivram Fibers. Raman started his BPO work with American Express in 1984, when the company started its Japan and Asia Pacific (JAPAC) support operations based out of New Delhi in India. The work was largely accounting and back office based. After American Express Raman moved to GECIS. GECIS was GE's captive BPO arm started in Gurgaon before the location had it's reputation for a MNC hub. Jack Welch's personal contacts with K.P. Singh started off GECIS in India, and as the India head of G.E.Capital Pramod Bhasin was the overall head who hired Raman for his operational skills.

With Raman GECIS grew rapidly from 1994 to 1999, to become a 10,000 employee organisation with offices in Gurgaon, Hyderabad and Bangalore.

In 2000, with funding from a Venture Capitalist firm ( ChrysCap- or Chysalis Capital) Raman started the company Spectramind in New Delhi, Spectramind was a pioneer in the Business process outsourcing in India, as it was among the first few companies in India to get into the third party business.

By 2002 Spectramind had expanded to 9000 employees spread across New Delhi, Mumbai and Pune, at this time Wipro bought out Spectramind for US$ 175 million dollars. Raman served in Wipro as the CEO of the BPO entity till 2006 when he left along with a large number of senior Spectramind resources to start a new venture called Quattro.