Public-safety answering point

From Wikipedia, the free encyclopedia

PSAP is an acronym for Public Safety Answering Point, an agency in the United States, typically county or city controlled, responsible for answering 9-1-1 calls for emergency assistance from police, fire, and ambulance services.

There are roughly 6,100 primary and secondary PSAPs in the U.S. ^[1]. Personnel working for PSAPs can become voting members of the National Emergency Number Association (NENA).

Emergency dispatchers working in PSAPs can become certified with the National Academies of Emergency Dispatch (NAED), and the PSAPs can become NAED Accredited Center of Excellence.

[edit] See also

• 9-1-1
• Department of Public Safety
• Enhanced 911
• North American Numbering Plan

[edit] External links

• The Development of 9-1-1 and Wireless 9-1-1 Overview, from NENA's website
• Enhanced 911 PSAP Registry from the Federal Communications Commission website
• NAED website

[edit] References

• NENA Fast Facts[1]