PC Club

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PC Club

Image:PCClublogo.gif
Type Private retail
Founded 1992
Location City of Industry, CA
Key people (as of 2006)[1] Jeff Lan, CEO
Lin-Ru Chen, CFO
Industry Computer hardware
Top Competition Best Buy Co., Inc.
Fry's Electronics, Inc.
Products Desktops
Laptops
Peripherals
Services In-store computer repairs & upgrades
Website www.pcclub.com

PC Club is a privately-owned, United States-based chain of computer hardware stores established in City of Industry, California in 1992. The stores are located primarily in west-coast states and stock hardware and peripherals for PCs and complete computer systems assembled under the brand name Enpower.

Contents

[edit] History

Former CEO and company founder Jackson Lan, in an interview on June 1, 2002: "I saw an opportunity when I first came to the United States: Ten years ago, many customers started to learn more about computer technology. They were willing to open their PCs to upgrade their slow system with the latest processors or motherboards, or by adding networking or hooking them up to different printers. This gave me a great opportunity to start PC Club, which specializes in do-it-yourself computer upgrades. I opened our first small store in City of Industry, Calif., back in 1992, with five employees."

[edit] Management

[edit] Jackson Lan

Prior to moving to the United States in 1989, Jackson Lan had worked as General Manager of US operations for VIP Computer Inc., Program Manager/Business Process Re-engineering for Nan Ya Plastic Co. Ltd., and was District Sales Manager for Hewlett-Packard "in Taiwan and Singapore for six years ... [He had] established extensive relationships with different computer manufacturers and electronic firms."

In 1991, Jackson formed Computer Wholesale Inc. in the City of Industry, California with great vision and anticipation. Soon after the wholesale business started, Jackson quickly realized that in order for his business to succeed, he must focus on customer service and add value to the products sold to the customers.

From 1993 to 1994, Jackson served as the President of the Southern California Chinese Computer Association (SCCCA). Proven by the success of the company, Jackson was a finalist in the Ernst and Young Entrepreneur of the Year in 1997. In the following year, Jackson’s achievement and leadership were further recognized by the government of Taiwan. He received the honorable Overseas Chinese Award and the Overseas Chinese Young Entrepreneur Award.

In his latter years, Jackson became a dedicated Buddhist. Combining Buddhism and his wisdom, he developed his philosophy of life - "Happiness, Love, Harmony, Cleanse, Execution". His business theories and philosophies of life not only posted a positive impact on employees’ professionalism, but also provided insight to their personal life.[2]

A fine example of entrepreneurship and visionary in the computer retail industry, Jackson passed after a long battle with cancer in the City of Hope hospital on December 23, 2005 at the age of 55. He coined the phrase "Have a Better Day, Every Day", an affirmation he practiced both professionally and personally.

[edit] Jeff Lan

Mr Jeff Lan was appointed as the President of PC Club since Jan 2006. Jeff had previously been of management status at Audiovox[citation needed] and is on the Board of Directors of the Chinese American Information Technology Association (CAITA).

[edit] NAOC Holdings

On April 8th 2008 Jeff Lan was appointed as the Adviser to the new Chairman of PC Club, James Cheng, and Sunny Lin was named the new President.
On May 13th 2008 PC Club closed it's brick-and-mortar and web stores suddenly in the face of having to file Chapter 7 bankruptcy. On May 16th the stores opened again after the company was acquired for an undisclosed amount by NAOC Holdings. A press release was issued on NAOC's website, PC Club's website, and several other financial or computer related websites. Chris Chen is currently listed as PC Club's interim President and no mention is made of Jeff Lan in PC Club's executive administration.

[edit] Products

[edit] Enpower

Enpower is the name brand for computer systems that were sold through PC Club for over 16 years. What supposedly made Enpower systems different from many large distributors is that they were built from brand new , name-brand parts and included a full-install copy of Microsoft Windows (rather than a recovery disc loaded with extra software).

[edit] Business model

PC Club sold directly to both consumers and local resellers from inside 38 brick-and-mortar stores (as of July 2007) and on their website. They provided live tech support by phone, maintained an online forum and would answer questions through E-mail. In-store repairs and upgrades were available at all locations.

[edit] Marketing

In its last few years as a company PC Club promoted their existence more actively through mainstream advertisements, while in the past, the company was predominantly popularized via word-of-mouth.

[edit] Products

[edit] Enpower

Enpower is the name brand for computer systems that had been sold through PC Club for over 16 years.

[edit] References

  1. ^ PC Club Company Profile - Yahoo! Finance
  2. ^ feed scott: In memory of Jackson Lan - PC CLUB Founder

[edit] External links

[edit] Unbiased system reviews