Pat Fleet

From Wikipedia, the free encyclopedia

Pat (Trumble) Fleet is an American voice actress known as the voice of AT&T^[1] and the "We're Sorry Lady" for the recordings she made for the Bell System and other phone companies. She is probably most well known as the person who says "AT&T" in the company's Sound trademark that is played prior to any operator assisted or credit card paid call and in radio and television commercials.

In 1981, working alongside Jane Barbe, she began recording messages for the Audichron Company (now known as ETC) announcing time, temperature and weather, and was the voice of the Bell System's Automated Coin Toll System, quoting rates and collecting charges for coin paid calls.

In addition she continues to be the voice for a significant number of telephone company intercept recordings - messages giving reasons for call failure that most often begin with the phrase "We're sorry...".

Through the years, her voice became well-known through the phone companies' use of her recordings, and through several AT&T internal customer studies it was determined that customers' preferred her voice over any other. As a result she was selected to become the company's signature sound.

[edit] References

• U.S. Patent Office recording of AT&T Sound Trademark
• Link to U.S. Patent Office registration record

[edit] External links

• Sample recordings from Electronic Tele-Communications, Inc.
• Side by side comparison of Pat Fleet and Jane Barbe from Telephone World
• Video of telephone voices Pat Fleet and Jane Barbe from YouTube.
• Video of telephone voices Pat Fleet on daytime talk from YouTube.

Persondata
NAME	Fleet, Pat
ALTERNATIVE NAMES	Trumble, Pat
SHORT DESCRIPTION	American voiceover artist
DATE OF BIRTH
PLACE OF BIRTH	Dayton, Ohio
DATE OF DEATH
PLACE OF DEATH