Pantaloon Group

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Pantaloon Retail India Ltd, is India’s leading retail company with presence across food, fashion, home solutions and consumer electronics, books and music, health, wellness and beauty, general merchandise, communication products, E-tailing and leisure and entertainment.

Headquartered in Mumbai (Bombay), has over 450 stores across 30 cities in India and employs over 18,000 people. The company owns and manages multiple retail formats catering to a wide cross-section of the Indian society and its width and depth of merchandise helps it capture almost the entire consumption basket of the Indian consumer.

Founded in 1987, as a garment manufacturing company, Pantaloon Retail forayed into modern retail in 1997 with the opening up of a chain of department stores, Pantaloons. In 2001, it launched Big Bazaar, a hypermarket chain, followed by Food Bazaar, a supermarket chain. It went on to launch Central, a first of its kind, seamless mall located in the heart of major Indian cities. Some of it’s other formats include, Collection I (home improvement products), E-Zone (consumer electronics), Depot (books, music, gifts and stationaries), aLL (fashion apparel for plus-size individuals), Shoe Factory (footwear) and Blue Sky (fashion accessories). It has recently launched its etailing venture, futurebazaar.com.

Some of the group’s subsidiaries include Home Solutions Retail India Ltd, Future Bazaar India Ltd and ConvergeM Retail India Ltd, which leads the group’s foray into home improvement, etailing and communication products, respectively. Other group companies include Pantaloon Industries Ltd, Galaxy Entertainment and Indus League Clothing. It has also entered joint venture agreements with a number of companies including ETAM group, Gini & Jony, Liberty Shoes and Planet Sports, a company that owns the franchisee of international brands like Marks & Spencer, Debenhams and Guess in India.

1 Future Group
2 Statistics
3 Management
4 External links

[edit] Future Group

Pantaloon Retail is the flagship enterprise of the Future Group, which is positioned to cater to the entire Indian consumption space. The Future Group operates through six verticals: Future Retail (encompassing all retail businesses), Future Capital (financial products and services), Future Brands (management of all brands owned or managed by group companies), Future Space (management of retail real estate),Future Logistics (management of supply chain and distribution) and Future Media (development and management of retail media spaces).

The company operates their chain of super markets under the brand names of

Big Bazaar – Discount stores
Central - Hypermarket
Collection-I - Furniture
E-Care – Customer Service Support
E-ZONE – Consumer Durables
Food Bazaar – Exclusive food market
Home Town – Construction Material
Pantaloons – Fashion apparels
Future Bazaar – Online Shopping

Three special zones in E Zone The Liberation Zone offers personal products like computers, laptops, handy cams, MP 3 players and mobile phones. While entertainment products such as Plasma / LCD, Flat TV’s, Home Theatre systems, DVD players, and Stereo systems are displayed in the Experience Zone. And in the Home Zone segment, one gets to pick electronic goods of his or her choice including Refrigerators, Air Conditioners, washing machines and Microwave ovens among other kitchen related appliances.

E-Care – the special post-purchase customer service support The service and support at EZone will be unparalleled with the special ‘E-Care’ customer support centre. E-Care is a special, dedicated support system designed to offer the best customer service after purchase of any product at EZone.