Operations management

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Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. It is the management of resources, the distribution of goods and services to customers, and the analysis of queue systems.

APICS The Association for Operations Management also defines operations management as "the field of study that focuses on the effectively planning, scheduling, use, and control of a manufacturing or service organization through the study of concepts from design engineering, industrial engineering, management information systems, quality management, production management, inventory management, accounting, and other functions as they affect the organization" (APICS Dictionary, 11th edition).

Operations also refers to the production of goods and services, the set of value-added activities that transform inputs into many outputs.^[1] Fundamentally, these value-adding creative activities should be aligned with market opportunity (see Marketing) for optimal enterprise performance.

Contents 1 Origins 2 Operations Management Planning Criteria 3 Organizations 4 Academic resources 5 See also 6 References 7 External links

[edit] Origins

The origins of Operations Management can be traced back to the Industrial Revolution, the same as Scientific Management and Operations Research. Adam Smith treats the topic of the division of labor when opening his 1776 masterpiece: An Inquiry into the Nature and Causes of the Wealth of Nations also commonly known as The Wealth of Nations. The first documented effort to solve operation management issues comes from Eli Whitney back in 1798, leading to the birth of the American System of Manufacturers (ASM) by the mid-1800s. It was not until the late 1950's that the scholars noted the importance of viewing production operations as systems.^{[2] [3]}

Historically, the body of knowledge stemming from industrial engineering formed the basis of the first MBA programs, and is central to operations management as used across diverse business sectors, industry, consulting and non-profit organizations.

[edit] Operations Management Planning Criteria

The task of production and operations management is to manage the efforts and activities of people, capital, and equipment resources in changing raw materials into finished goods and services.

[edit] Organizations

The following organizations support and promote operations management:

• The Association for Operations Management (APCS)
• The Association for Professionals in Business Management (APBM)
• Chartered Management Institute
• European Operations Management Association (EurOMA) [1], which supports the International Journal of Operations & Production Management
• Institute for Operations Research and the Management Sciences (INFORMS)
• Institute of Operations Management [2]
• Production and Operations Management Society (POMS) [3]

[edit] Academic resources

• International Journal of Operations and Production Management, Emerald.
• International Journal of Production Economics, Elsevier.
• International Journal of Services and Operations Management, ISSN: 1744-2370, Inderscience.
• Journal of Operations Management, Elsevier.
• Production and Operations Management, Production and Operations Management Society.

[edit] See also

APICS Business process reengineering Contingency planning Capacity planning Chartered Management Institute Distribution (business) Enterprise Decision Management Industrial engineering International Journal of Operations & Production Management Inventory management Just In Time Production Systems

Lean Laboratory Lean manufacturing Linear programming formulations List of project management topics Logistics Master of Information and Operations Management Operational Intelligence Operational performance management Operational risk management Overall Equipment Effectiveness Process management

Project management Line Balancing Quality management Resource management Schedule (project management) Service management Supply chain management Systems thinking Total quality management Transportation management system Yield management

[edit] References

1. ^ Operations Management: in a week, Sean Naughton, (2002) Chartered Management Institute, ISBN 0-340-84966-5
2. ^ An historical perspective on Operations Management, James M. WIlson, (1995) Production and Inventory Management Journal
3. ^ Operations Management for Competitive Advantage, Chase, Aquilano, et al., (2001)

[edit] External links

• Institute of operations management Portal
• Production Scheduling and Planning Portal
• Advanced-Planning Systems Problem Structures, Advanced-Planning-Software.
• Chartered Management Institute