Omega Performance

From Wikipedia, the free encyclopedia

This article or section needs to be wikified to meet Wikipedia's quality standards.
Please help improve this article with relevant internal links. (June 2008)

This article does not cite any references or sources. (June 2008)
Please help improve this article by adding citations to reliable sources. Unverifiable material may be challenged and removed.

This page has few or no links to other articles. (Tagged since June 2008).
You can improve this article by adding links to related material, within the existing text. For some link suggestions, you can try Can We Link It tool. (You can help!)

This article lacks information on the notability of the subject matter.
Please help improve this article by providing context for a general audience, especially in the lead section. (June 2008)

Omega Performance Corporation is a United States-based performance improvement company that primarily serves financial services organizations from major offices in over a dozen countries around the world. Commonly referred to as Omega, the company provides consulting, training, and coaching solutions that span leadership, commercial and consumer lending, commercial and consumer sales, sales management, customer service, wealth management and private banking, and contact centers. Omega Performance is a wholly-owned subsidiary of Informa plc (INF on the London Stock Exchange), an international provider of specialist information and services for the academic and scientific, professional and commercial business communities.

[edit] History

Omega Performance was established in 1976 and became renowned for its revolutionary bank credit training programs. Commercial Loans to Business—an Omega program delivered via workshop, self-study, eLearning, or any combination of the three—is recognized as the industry standard for commercial loan training and is used by U.S. federal agencies such as the FDIC, Office of the Comptroller of Currency, and the Federal Reserve System. Commercial Loans to Business teaches lenders Omega Performance’s proprietary Decision Strategy—a framework for managing risk and making credit decisions that has been adopted by many of the world’s leading commercial lending organizations.

Omega Performance grew rapidly by developing a constant stream of innovative learning systems and tools that helped banks develop highly profitable sales and service cultures. Throughout the tumultuous 1980s and early 1990s, financial services organizations looked to Omega for solutions to challenges of competing in a more diversified marketplace, recapturing and retaining eroding market share, managing mergers, and leveraging the power of technology.

Today, the company continues to help financial services organizations meet these challenges by balancing credit risk and opportunity, establishing and growing customer relationships, turning service into sales, and leading people through change.

[edit] Mission

Omega Performance improves business by empowering people with the knowledge, skills, and behavior to achieve outstanding results.

[edit] Management Team

Mario Berard President & CEO

Alan Blair Managing Director, Asia

Adrienne Bury Vice President, Human Resources

Jenny Daley Managing Director, Australia and New Zealand

Caroline Gray Senior Vice President, Information Technology & Technology-Based Learning

Connie Hritz Senior Vice President, Research & Development

Margie Kensil Senior Vice President, Director of Services & ITF

Liesel Kittlitz Senior Vice President, Global Marketing and Operations Michael Moore Managing Director, EMEA Joe Sparacino Senior Vice President of Sales–The Americas Partners and Memberships Omega Performance is the preferred supplier of online education to the members of the Commercial Asset Finance Brokers Association of Australia Ltd (CAFBA). Omega is offering the following five programs through the association:

1. Anti-Money Laundering (1 self-study module) 2. Asset and Equipment Financing (1 self-study module with posttest) 3. Business Lending Fundamentals 4. Financial Accounting for Lenders 5. Commercial Loans to Business

Additionally, Omega Performance has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 8405 Greensboro Drive, Suite 800, McLean, VA 22102. In obtaining this approval, Omega Performance has demonstrated that it complies with the ANSI/IACET Standards which are widely recognized as standards of good practice internationally. As a result of their Authorized Provider membership status, Omega Performance is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standards.

Sister Companies

• AchieveGlobal • Communispond • ESI International • Forum Corporation • Huthwaite Inc. • Robbins-Gioia

Omega Performance Corporation

Founded 1976 Headquarters Charlotte, N.C. USA Area Served Australia, Canada, China, Greece, Nigeria, Singapore, South Africa, United Kingdom, United States Industry Performance Improvement—Financial Services Services Consulting, Training, Coaching Expertise Commercial and Consumer Lending, Commercial and Consumer Sales, Sales Management, Leadership, Customer Service, Wealth Management and Private Banking, and Contact Centers Website http://www.omega-performance.com eMail info@omega-performance.com