User talk:OldSpot61

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[edit] Welcome!

Welcome!

Hello, OldSpot61, and welcome to Wikipedia! Thank you for your contributions. I hope you like the place and decide to stay. Here are some pages that you might find helpful:

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By the way, if you create a page by accident, you can just add {{db-g7}} to the top, and an admin will come by soon and delete it for you. No need to go through the whole complex Articles for Deletion process. Cheers, cab (talk) 23:59, 24 April 2008 (UTC)

[edit] VistaPrint

Hello, I am deleting references to teh NZ program. There has never been a VP Rewards program on the NZ Web site. As you can see from my profile I am a PR person for the company. The NZ site is an inccorrect reference that stemed from a post on a competitor's blog posting that was also inaccurate. The US and UK are partner programs, not customer service or marketing campaigns. I am not trying to get into a constant cycle of editing your edits, just attempting to convey factual info. I appreciate your understanding and can discuss if you would like. 4.79.245.132 (talk) 14:28, 23 May 2008 (UTC)

Thanks OldSpot, although the word scheme is used on the page and customers noting that they have not seen the terms and conditions. However, I have the signup page that the customers enrolled on. That being said, I want to see if that is something that is Kosher, so to speak, in this forum as providing both sides of the situation. Please let me know if this is something that is acceptable. Will also be adding the infobox later in the day. Jeffespo20 15:06, 23 May 2008 (UTC) (talk) 15:04, 23 May 2008 (UTC)(talk)Sorry wasn't logged in before.

Didnt mean to log in w/o name, session timed out and I wasn't aware until seeing you message.Jeffespo20 —Preceding unsigned comment added by Jeffespo20 (talk • contribs) 17:47, 23 May 2008 (UTC)

OldSpot, sorry for the longwinded response that will follow, but here is the information on the Rewards program taht customers have opted into, I will provide other information or a copy of the page if you would like... Customer service is a top priority here at VistaPrint. VistaPrint is a rapidly growing e-commerce company due to our high-quality, low cost printed products. We have served over 12 million customers, and regularly take over 30,000 custom print orders per day. With a Company handling hundreds of thousands of transactions each month, it is sometimes difficult to satisfy 100% of our customers. We are constantly striving to improve customer satisfaction, and the vast majority of our customers are pleased with their high-quality, low-cost printed products from VistaPrint

Having said that I wanted to address your questions regarding our rewards program, which customers can opt to enter into during the checkout process. Customers purchasing products from VistaPrint through VistaPrint’s web sites are from time to time offered the opportunity to purchase products or services from third parties with whom VistaPrint has pre-established business relationships and to obtain a cash reward from the third party, either with respect to the customer’s current VistaPrint purchase or with respect to a future VistaPrint purchase, for accepting these offers. VistaPrint is not affiliated with these entities in any other manner other than this business relationship. One such third party entity is Adaptive Marketing (“AM”), which offers various services and memberships, including its “VistaPrint Rewards” savings program and its “Shopping Essentials” discount shopping membership

Customers, who complete a transaction on the VistaPrint website, may be offered a 30-day trial membership to VistaPrint Rewards with $10 cash rewards associated with the membership. In order to accept these offers and to agree to the trial membership, a customer is required to enter the e-mail address used with respect to a transaction with VistaPrint twice and to click the “Yes” button. The Offer Details explain that a customer accepting the offers would be billed on the credit card used for the VistaPrint transaction. The following disclaimers are laid out for the customer:

“Please note that by agreeing to these Offer Details you are authorizing VistaPrint to securely transfer your name, address and credit care information to [VistaPrint Rewards].”

Immediately above the boxes where it was required that you enter your e-mail address (twice) is the statement again.

“By entering my email address as my electronic signature and clicking “YES”, I have read and agree to the Offer Details displayed [to/on] the left and authorize VistaPrint to securely transfer my name, address and credit card information to [VistaPrint Rewards].”

You will notice that the emphasis is added in the final sentence.

After clicking the “YES” button, a customer accepting an offer (an enrollee) would be taken to an AM website welcoming him/her to the program. After accepting an offer, enrollees are sent an e-mail by AM (to the same e-mail address used to accept the offer) that welcomes him/her to the respective membership program. The e-mail explains how to access and utilize the membership program, how to obtain the cash reward, and how to cancel the membership at any time.

Prior to the expiration of the thirty 30 trial membership, VistaPrint or its partners send enrollees an additional e-mail to remind the enrollee that the free trial membership would be ending and will be billing the enrollee if the membership was not cancelled and, again, advises the enrollee how to cancel the membership at any time (both on line or through a toll-free telephone number).

While both VistaPrint and its partners believe that the details of the offers and memberships are quite clear and that the multiple steps related to the membership process safeguard against customers mistakenly or inadvertently accepting an offer, VistaPrint insists that all partners practice a ‘no questions ask’ policy with respect to any customer who contacts either VistaPrint or the partner and claims to have inadvertently or mistakenly accepted an offer. In such instances, VistaPrint requires that partners immediately cancel the membership and refund all membership fees paid by the customer. Jeffespo20 18:26, 23 May 2008 (UTC)