Talk:Netgear

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[edit] poor customer service?

"They are also known for their poor customer service. The profit motive has driven them to push sales at the expense of support and customer satisfaction."

Where are the facts? Where is the NPOV? 205.173.240.21 6 July 2005 14:27 (UTC)

I have to agree here. This needs to be edited for POV. -- Temtem July 6, 2005 23:44 (UTC)
The fact is that they only offer telephone support for 90 days from the day you buy the product. After that you have to pay. The system has no good instructions, the software is a joke, and the IP address connects you to your ISP router through your switch and does not access the Netgear product itself. --Cocopuffberman 22:55, 20 May 2006 (UTC)

the IP address connects you to your ISP router through your switch and does not access the Netgear product itself

This is a really old comment, but it doesn't make any sense. The IP address doesn't do anything, it's just a number. If it in fact does connect you in that way, the router might be in "bridge mode," but if it's in that mode, it would be senseless to even plug it in. I assure you, for almost everyone else, the router does do some NAT services between the computers on the switch and the internet. --171.71.37.103 23:25, 3 May 2007 (UTC)

[edit] Factual Accuracy

I have added POV and dispute templates to the article. There is no citation for the 'poor customer service'. Just like people have good and bad experiences with any company, I'm sure people have had problems with netgear, though that's no justification for saying they are notorious for poor customer service. That is incorrect. I myself have had no problems with netgear products.

[edit] Requested move

Netgear to NETGEAR. The company only refers to itself in all caps, both on product packaging, and on its website. (Copied from the entry on the WP:RM page.) --BorgHunter (talk) 02:58, 10 October 2005 (UTC)

Add *Support or *Oppose followed by an optional one sentence explanation, then sign your vote with ~~~~
  • Oppose — Knowledge Seeker দ 03:13, 10 October 2005 (UTC)
  • Oppose This comes up every time some company decides to advertise itself by playing with capitalization. It is policy to leave the article alone, spelled normally, and wait until management has a different brainstorm. Septentrionalis 05:03, 10 October 2005 (UTC)
  • Oppose This happened with BAE Systems, and it made my eyes hurt. Wikipedia is not subject to any Office of Corporate Branding, but I believe it should be subject to the rules of written English Crosbiesmith 08:47, 10 October 2005 (UTC)
  • Oppose. They might SHOUT their name sometimes, but we don't have to. See Realtor, etc. Jonathunder 02:05, 12 October 2005 (UTC)

[edit] Discussion

It seems to me that as the ebay article is supposed to be moved so that the first letter is uncapitalized if the technical limitations can be worked out then it does seem like we should be consistent and use the NETGEAR's own capitalization of their name. Also, it isn't just a design thinkg to the extent that I've observed it. The wireless connections that NETGEAR provides have the name NETGEAR, not Netgear, etc. Theshibboleth 01:26, 1 December 2005 (UTC)

[edit] Decision

It was requested that this article be renamed but there was no consensus for it to be moved. Ryan Norton T | @ | C 06:06, 15 October 2005 (UTC)

[edit] .org

Is http://netgear.org/ worth mentioning?

No, since it has nothing to do with the company.Covert- 01:52, 5 March 2006 (UTC)