Money back guarantee
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"Refund" redirects here. For tax-related, see Tax refund.
A money back guarantee is essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made.
The money back guarantee was a major tool of early U.S. mail order sales pioneers in the United States such as Richard Sears and Powel Crosley Jr. to win the confidence of consumers.