Microsoft Response Point
From Wikipedia, the free encyclopedia
Microsoft Response Point is an advanced phone system from Microsoft designed to be used in PABX systems targeting small businesses with less than 50 employees.[1][2] Response Point was launched in March 2007, with phones being made available towards the end of 2007.[1] Response Point is VoIP-based, and uses the SIP protocol.[1] Response Point also supports voicemail and multi-party calling, in addition to regular VoIP calls.[3] Response Point features an advanced voice-control interface to manage calls as well as voice mails. Call notifications can be forwarded to the PC and voicemails to email, as well. It can work either with Microsoft Office Outlook contacts or Response Point phone directory.[3] Response Point can also automatically detect phones connect to the network.[3] Quanta's Syspine is the first OEM product on the market. D-Link and Aastra are also following up to introduce their own OEM product.
The news coverage summary on Response Point can be found in http://www.microsoft.com/responsepoint/whatsnew.aspx.
[edit] Service Pack 1
MS Response Point Service Pack 1 (SP1) is scheduled to be released in July of 2008. This update will add the following features[4]:
- SIP trunking support for ITSPs
- direct-inward-dial (DID)
- basic call reporting
- Response Point Assistant improvements
[edit] References
- ^ a b c Response Point Home Page. Retrieved on 2007-10-10.
- ^ Microsoft Response Point - VoIP for Business. Retrieved on 2007-10-10.
- ^ a b c Microsoft Response Point Phone System Software — The Easy Choice. Retrieved on 2007-10-10.
- ^ Microsoft Response Point SP1. Retrieved on 2008-05-10.
Microsoft Response Point Newsgroup: http://tech.groups.yahoo.com/group/responsepoint/ www.syspine.com
[edit] External links
- Response Point Home Page
- Windows IT Pro Review on Response Point
- Response Point Product Page
- Robert Brown's Blog
- Review lauds "stunning" speech recognition on Response Point
- PCMagazine's comment on Response Point
- News Coverage on Response Point
