MICROS Systems

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MICROS Systems, Inc.
Type Public NASDAQMCRS
Founded 1977, incorporated 1978
Headquarters Columbia, Maryland, USA
Key people Tom Giannopoulos, Chairman & CEO
Industry Hospitality Support, Computer hardware
Products See Product listing below
Revenue $785.7 M USD (FY07; +15.7% increase from FY06)[1]
Employees ~4360 (2007)[2]
Website www.micros.com

MICROS Systems, Inc., in operation since 1977, is headquartered in Columbia, Maryland, USA. The company manufactures and sells computer hardware, software, and services for the restaurant point of sale, hospitality, specialty retail markets and other similar markets.[2] Analyst estimates cited in 2003 put MICROS' market share at about 35% of the restaurant point-of-sale business.[3]

MICROS Systems' software and hardware is used in the restaurant industry and primarily includes touchscreen computers for the serving staff to place orders, which are then sent to kitchen and bar printers for preparation. The back-office and enterprise software allow different types of reports, such as total sales and total menu items sold, to be produced. MICROS provides different products for different restaurant sizes and styles, including products for single-entity restaurants, major chain restaurants (with centralized reporting) and multiple-restaurant properties, including casinos, stadiums and cruise ships. MICROS products have the ability to interface to other systems such as inventory control systems and hotel systems. MICROS-Fidelio, a division/part of MICROS, offers several products for hotel systems and is often installed at the same site as MICROS point of sale systems for interface integration.

Contents

[edit] History

The company was incorporated in 1977 as Picos Manufacturing, Inc. and changed its name to MICROS Systems, Inc. in 1978. MICROS Systems, Inc. is headquartered in Columbia, Maryland.[2] The term MICROS is an acronym for Modular Integrated Cash Register Operating Systems.[4]

For the 2007 fiscal year, revenue was $785.7 million, an increase of $106.8 million, or 15.7% over the same period for the 2006 fiscal year, with net income on a non-GAAP basis growing 29% to $91.1 million or $2.21 per diluted share.[1]

MICROS Systems uses several distribution channels including different regions, districts, and dealers. The CBORD Group, Inc., headquartered in Ithaca, NY is ranked among the top distributors of MICROS Systems products.[5]

[edit] Products

Micros 3700 RES
Micros 3700 RES

[edit] 9700 HMS

The MICROS 9700 HMS point-of-sale system is used in the entertainment marketplace, including casinos, stadiums, hotels and cruise ships. The 9700 HMS is platform- and database-independent.[citation needed] It can be installed on Multiple Windows platforms and can have the database run on MS-SQL or Oracle, including Oracle on Linux.[citation needed] 9700 HMS is installed at sites ranging from small, specialized operations to large enterprise configurations spanning multiple properties in large geographic areas.

[edit] RES 4.0

MICROS RES 4.0 offers point-of-sale with tools for the back-office, restaurant operations, and guest services. RES 4.0 offers enterprise management for owners of multiple restaurant locations. RES 4.0 provides end-to-end communications throughout operation to increase efficiency and speed service.[citation needed]

[edit] OPERA

OPERA is the MICROS property management solution used in many large hotel chains, such as the Radisson Hotels and Resorts subsidiary of Carlson Companies[6] and the InterContinental Hotels Group.[7]

[edit] Subsidiaries

[edit] References

[edit] External links