Long numbers

From Wikipedia, the free encyclopedia

Long number[1] (e.g. +44 7624 80055), also know as a virtual mobile number or long code, is a reception mechanism used by businesses to receive SMS messages and voice calls. As well as being internationally available, long numbers enable businesses to have their own number, rather than short codes which are generally shared across a lot of brands.

Long Numbers allows a wide range of industries to generate large amounts of mobile-originated SMS from the subscribers, such as Wireless Application Service Providers, MVNOs [2], MVNEs [3], SMS aggregators [4] and resellers [5], advertising agencies, media channels and mobile infrastructure providers.

[edit] Long Numbers vs. Short Codes

Both Long numbers and short Codes have its advantages and disadvantages.

Long numbers Short codes
International accessibility Limited to national borders
Long-term basis Short-term basis
Obtained directly from mobile messaging providers with SS7 access

Eg. +4476248 COKE

Owned by the mobile network operator; service providers can rent a number through an aggregator

Eg. 75192

International accessibility is the ideal solution for global players who wish to run international campaigns. Limited to national borders, short codes have to be activated in each country where the campaign will take place, which might be expensive and time consuming.

For long term campaigns or any other assignment, long numbers are also a good solution, as the number can be assigned exclusively for a long term.

The Long Numbers option can be obtained directly from an SMS provider with SS7 access, which is the shortest way possible to have an SMS reception option. To have access to a short code, service providers must enter a bilateral agreement with the mobile network operator that actually owns the number. This process can take time, and potentially cause delays in implementing campaigns. Alternatively, service providers can rent short codes from aggregators, creating another middleman in the value-chain.

[edit] Application of Long Numbers

  • Competitions and votings initiated by TV and radio shows
  • Product feedbacks, campaigns and promotions (number printed on any product package)
  • Globally available number for international companies and events
  • Reception of SMS for companies wishing to interact with consumers
  • Reply path to online tools, software packages, etc.
  • 2-way communication with service engineers, sales forces and suppliers
  • Reception of SMS to be forwarded to computer or user account
  • SMS-to-email applications
  • SMS Chat services
  • Feedback SMS for mass mailings or promotional activities

[edit] References

  1. ^ Glossary: Long Numbers
  2. ^ Glossary: MVNOs
  3. ^ Glossary: MVNEs
  4. ^ Glossary: SMS aggregators
  5. ^ Resellers buy a large amount of SMS messages from mobile operators at a low price per SMS message. They then sell the SMS messages at a price higher than the cost.