LIVECHAT Software

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LIVECHAT Software
Type S.A.
Founded 2002
Headquarters Wroclaw, Poland
Industry Internet service providers
Products Live support software, Instant messaging software, Chat software
Parent Gadu-Gadu
Website http://www.livechatinc.com

LIVECHAT Software is a Poland-based IT company; developer of business communication software. Founded in 2002 as Livechat Sp. z o.o. (LLC); since October 2007 runs as a stock company.

Besides developing and selling communication solutions, since 2004 LIVECHAT Software is also the owner of one of the oldest Polish online chat portals- POLChat.

Contents

[edit] History

In October 2006 50% of company stock was bought by Capital Partners S.A., investment and consultancy firm publicly listed at Warsaw Stock Exchange. In February 2008 Capital Partners S.A. decided to follow its strategy of having fewer companies but larger individual transactions and sold its entire stake[1] along with another 13% of company stock to another publicly listed company, Gadu-Gadu S.A..[2] This way LIVECHAT Software became another Polish company in Naspers capital group, joining Gadu-Gadu and Allegro.pl.[3]

[edit] Products

Company products are: Contact Center (live support software), Communicator (corporate instant messenger) and Chat Server (chat software for moderated chats).

In October 2007 Contact Center was listed among top Customer Support and Feedback applications in Inside CRM report[4] recommended by Guy Kawasaki.[5]

On the software market, company cooperates with such companies as Microsoft, MySQL AB[6], Intel or Red Hat.[7]

[edit] See also

[edit] References

  1. ^ Warsaw Voice - Capital Partners Plans New Floats (2008-02-20).
  2. ^ 4.00M for LIVECHAT Software S.A. (2008-02-02).
  3. ^ Gadu-Gadu invests in LIVECHAT Software (2008-02-02).
  4. ^ The Web Entrepreneur's Customer Service Toolbox: 100 Hacks and Resources (2007-10-24). Retrieved on 2008-02-25.
  5. ^ Kawasaki, Guy (2007-10-25). A Night in the Life of Guy Kawasaki Plus Cool Stuff Friday. How to Change the World. Retrieved on 2008-02-25. “This is a compilation of useful tools and services to maintain a high-level of customer service. These tools help you keep in touch, run meetings, do accounting, provide support, and solicit feedback.”
  6. ^ LIVECHAT Software listed at MySQL AB Partners & Solutions. Retrieved on 2008-02-25.
  7. ^ Red Hat Software Catalog Application Profile.
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