KLM
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| KLM Royal Dutch Airlines Koninklijke Luchtvaart Maatschappij |
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| IATA KL |
ICAO KLM |
Callsign KLM |
| Founded | 1919 | |
| Hubs | Amsterdam Schiphol Airport | |
| Frequent flyer program | Flying Blue | |
| Member lounge | KLM Crown Lounge | |
| Alliance | SkyTeam | |
| Fleet size | 114 (+21 orders, KLM Cityhopper not included) | |
| Destinations | 250 | |
| Parent company | Air France-KLM | |
| Company slogan | The Reliable Airline / Betrouwbaar, KLM (Dutch) | |
| Headquarters | Amstelveen, The Netherlands | |
| Key people | P. F. Hartman (CEO), F. Gagey (CFO) | |
| Website: http://www.klm.com | ||
KLM Royal Dutch Airlines (Dutch: Koninklijke Luchtvaart Maatschappij, literally Royal Aviation Company; usual English: Royal Dutch Airlines) is the national airline of the Netherlands and is part of Air France-KLM based in Amsterdam, the Netherlands. It operates domestic and worldwide scheduled passenger and cargo services to more than 90 destinations. Its main base is Amsterdam Schiphol Airport.[1] KLM is the oldest airline in the world still operating under its original name. It has 30,118 employees (as of March 2007).[1]
The merging of KLM with Air France in May 2004 created Air France-KLM. Air France-KLM is incorporated under French law with headquarters at Roissy-Charles de Gaulle Airport near Paris, France. Both Air France and KLM continue to fly under their distinct brand names.
Air France-KLM is part of the SkyTeam alliance with Delta Air Lines, Aeroméxico, Korean Air, Czech Airlines, Alitalia, Northwest Airlines, Aeroflot, China Southern Airlines and Continental Airlines.
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[edit] History
KLM was founded on October 7, 1919, making it the oldest carrier in the world still operating under its original name. The first KLM flight was on May 17, 1920, from London Northolt (RAF Northolt) to Amsterdam Schiphol Airport carrying two British journalists and a number of newspapers. It was flown by an Aircraft Transport and Travel Airco de Havilland Airco DH.16, callsign G-EALU, piloted by Jerry Shaw. In 1920 KLM carried 440 passengers and 22 tons of freight. In 1921 KLM started scheduled services. By 1926 it was offering flights to Amsterdam, Rotterdam, Brussels, Paris, London, Bremen, Copenhagen, and Malmo; using primarily Fokker F2 & Fokker F.III.[2]
Intercontinental service to the Netherlands East Indies (today's Republic of Indonesia) started in 1929 using Fokker F.VIIb, although the first non-scheduled KLM flight had been in 1924 by Fokker F7 registration H-NACC piloted by van der Hoop. In 1930 KLM carried 15,143 passengers. The first transatlantic KLM route was between Amsterdam and Curaçao in December 1934 using the Fokker F-XVIII "Snip." In the 1940s the KLM was the only civilian airline operating the Douglas DC-5.
On May 21, 1946, KLM was the first continental European airline to launch scheduled service to New York. In 1950 KLM carried 356,069 passengers. On 25 July 1957, the airline introduced its first flight simulator for the Douglas DC-7C - the last KLM aircraft with piston engines - which opened the first trans-polar route from Amsterdam to Tokyo on November 1, 1958.
In March 1960, KLM introduced the first Douglas DC-8 jet into its fleet. In 1966, KLM introduced the Douglas DC-9 on European and Middle East routes. The new terminal buildings at Schiphol Airport opened in April 1967 and in 1968, the Douglas DC-8-63 entered service. With 244 seats it was the largest airliner of the time. KLM was the first airline to put the higher gross-weight Boeing 747-200B into service in February 1971 with Pratt & Whitney JT9D engines, beginning the era of widebody jets.
In 1980, KLM carried 9,715,069 passengers. In 1983, it reached agreement with Boeing to convert some of its Boeing 747-200s to stretched upper deck configuration. The work started in 1984 at the Boeing factory in Everett,Washington and finished in 1986. The converted aircraft were called Boeing 747-200SUD, which the airline operated in addition to Boeing 747-300s. In June 1989, KLM introduced the Boeing 747-400. Later that year, in July, KLM acquired 20 per cent of Northwest Airlines, starting an alliance between the two airlines. In 1990, KLM carried 16,000,000 passengers. In March 1994, KLM and Northwest Airlines introduced World Business Class on intercontinental routes, and in July 1995, KLM introduced its Boeing 767-300ER.
In March and June 2002, KLM announced it would renew its intercontinental fleets by replacing the Boeing 767s, Boeing 747-300s, and eventually the McDonnell Douglas MD-11 with Boeing 777-200ERs and Airbus A330-200s. Some 747s will be first to retire.
The MD-11s will remain in service until 2014/2015. The first Boeing 777 was received on October 25, 2003, entering commercial service on the Amsterdam-Toronto route, while the first Airbus A330-200 was introduced on August 25, 2005 and entered commercial service on the Amsterdam-Washington Dulles route.
In March 2007 KLM started using the Amadeus reservation system, along with partner Kenya Airways.
[edit] Corporate organization
KLM is listed on the stock exchanges of Amsterdam, New York and Paris.
Subsidiaries:
- KLM Cityhopper (formerly: NLM Cityhopper)
- KLM Cargo
- KLM Flight Academy
- Transavia Airlines, wholly owned low cost subsidiary of KLM
- Martinair
- 26% share in Kenya Airways
- KLM Engineering & Maintenance
Former subsidiaries:
- KLM Helicopters
- KLM uk was a KLM subsidiary until merged with KLM Cityhopper.
- Buzz, the low-cost airline of KLM UK
- KLM exel, a commuter airline.
- KLM Asia - See KLM Asia
[edit] Merger
On 30 September 2003, Air France and KLM announced that they would in future be known as Air France-KLM. This entity was offered on the Amsterdam Stock Exchange on 5 May 2004. The takeover by Air France marked the end of the oldest independent airline in the world. The Royal adjective will remain.[citation needed] Its independent identity is guaranteed to 2008, but its operations may be merged with those of the French company. In the meantime, it does not appear that KLM's longstanding joint venture with Northwest Airlines will be affected. Both KLM and Northwest joined the SkyTeam alliance in September 2004.[citation needed]
[edit] Presidents - CEOs
- Albert Plesman (1919 - 1953)
- Fons Aler (1953 - 1961)
- Ernst van der Beugel (1961-1963)
- Horatius Albarda (1963 - 1965)
- Gerrit van der Wal (1965 - 1973)
- Sergio Orlandini (1973-1987)
- Jan de Soet (1987 - 1991)
- Pieter Bouw (1991 - 1997)
- L. M. van Wijk (1997 - 2007)
- Peter Hartman (2007 - present)
[edit] KLM Delft Blue houses
Since 1952, KLM has presented its long-haul first-class passengers with small Delftware, blue-and-white porcelain reproductions of old Dutch canal houses.[4] In 1993, amidst the change-over from three to two cabins on its long-haul service, these canal houses (in Dutch, "huisjes") were made available to its "WorldBusiness Class" passengers.
Initially, these houses, ranging in size from 5 to 11 cm. (about 2 to 4 inches) were filled with Rynbende jenever (a Dutch liquor and precursor to gin made from juniper berries); once Rynbende (Simon Rynbende & Sons) was acquired by Henkes, the houses were filled with Henkes jenever, and when that company was acquired by Bols, they became filled with Bols jenever.[5]
The impetus for these houses was a rule aimed at curtailing a previously-widespread practice of offering significant incentives to passengers by limiting the value of gifts given by airlines to 75 US cents; however, no limit was placed on the provisions of duty-free liquor, so KLM was able to provide this more-valuable gift, camoflauged as liquor.[6] Prior to giving out these Delft-blue liquor-filled houses, KLM gave Delft-blue tiles as gifts, but these tiles broke the 75 cent limits.
There are 88 different houses as of 2008, with an additional house added every year on the 7th of October; this being the anniversary of KLM's founding (KLM, the world's oldest commercial airline, being 88 years old in 2008), each numbered and representing the number of years KLM has been in operation. Each year, a new house receives the next sequantial number. All houses are reproductions of historic houses in the Netherlands or its overseas dependencies, although the specific location of every archetype of some of the first ten huisjes was not recorded.
In addition to the 88 standard houses, sealed and filled with jenever (with numerous variations on the wording on the bottom or back of the houses in different manufacturing batches and with different jenever manufacturer names), there are variants that are not filled with gin, which are distributed to passengers on certain long-haul flights to Islamic countries who forbid import or export of liquor. In 2006 when, in response to terrorist activities, liquids were banned or restricted on various flights, KLM's trans-Atlantic flights to the United States briefly also offered the same liquor-free huisjes. Until the early 1980s, the houses distributed on those routes were packaged as "ashtrays" with an open chimney and a semi-circular hole cut into the rear of the house, ostensibly for a cigarette.
Additional, larger, special Delftware have periodically been offered to VIPs and honeymoon couples; for most of the 1980s and 1990s, this was a model of the Royal Palace; sincew 2003, this was the "Waag." These are particularly prized by collectors and are often valued at auction in the neighborhood of $1000.
[edit] Destinations
[edit] Fleet
The KLM fleet (excluding cityhopper fleet) consists of the following aircraft:[7]
| Aircraft | Total | Passengers (Europe Select*/Economy) |
Routes | Notes |
|---|---|---|---|---|
| Airbus A330-200 | 10 (2 orders) |
251 (30/221) | Africa, Middle East, North America | |
| Boeing 737-300 | 13 | 127 (39/88) | Europe,Middle East | |
| Boeing 737-400 | 13 | 147 (39/108) | Europe | |
| Boeing 737-700 | (13 orders) (7 options) |
149 | Europe | |
| Boeing 737-800 | 22 | 171 (54/117) | Europe | equipped with winglets |
| Boeing 737-900 | 5 | 189 (51/138) | Europe, Middle East | equipped with winglets |
| Boeing 747-400 | 5 | 428 (42/386) | Africa, Mexico, Asia, North America, South America |
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| Boeing 747-400M | 17 | Passengers & Cargo 280 (42/238) |
Africa, Mexico, Asia, North America, Caribbean and South America |
Exit from service: 2014 (10 oldest) |
| Boeing 747-400ERF | 3 (1 order) |
Cargo | Asia | The ordered aircraft will be in the fleet of Air France until October 2008 |
| Boeing 777-200ER | 15 | 327 (35/292) | Africa, Asia, North America and South America | |
| Boeing 777-300ER | 2 (4 orders) |
428 (35/393) | São Paulo, Dubai, New York, Manila | |
| McDonnell-Douglas MD-11 | 10 | 294 (24/270) | Africa, Caribbean, North America, Asia, Africa, South America |
To be fitted with new AVOD systems. Exit from service: 2014-2015 |
*Europe Select is offered on European short-medium haul flights using narrowbody aircraft. World Business Class is offered on International medium-long haul flight using widebody aircraft.
The average age of the KLM fleet is 10.7 years as of March 2008. [8] KLM has started a program to renew its fleet. [9]
- The Boeing customer code for KLM is x06 (ex. 747-406), for some of the 737-800/900 of KLM they use Transavia's code (ex. 737-8K2).
- KLM has announced that it has converted 3 of its remaining 4 Boeing 777-200ER orders to 777-300ER aircraft in addition to a single fresh order.
- KLM has ordered the Airbus A330-200 as well as the Boeing 777 but is also considering adding the Airbus A350 or the Boeing 787. KLM has expressed little interest in the Airbus A380.[citation needed]
- Boeing has revealed that KLM has converted six options for Boeing 737-800 aircraft into firm orders for delivery in 2008. They will replace older Boeing 737 models which will be retired from service.[10]
- KLM had its first of six Boeing 777-300ER delivered on February 13, 2008.[citation needed]
- KLM was the sole operator of the Douglas DC-5.
[edit] Cabin
KLM offers Business Class and Economy class on its aircraft. On shorthaul aircraft, Flexible Economy Class is called Europe Select, while on longhaul aircraft Business Class is called World Business Class.
[edit] World Business Class
World Business Class offers a 60 inch pitch on all longhaul aircraft. All aircraft (except certain McDonnell Douglas MD-11) offer a 170 degree angled lie-flat seat with a 10.4" TV monitor with AVOD (Audio Video on Demand), email/text messaging, a privacy canopy, a massage function, and laptop power ports. McDonnell Douglas MD-11 with the old configuration offer cradle seats with a 150 degree recline and personal TVs offering 12 channels of video and 12 channels of audio.
All WBC seats offer personal reading lamps, leg/foot rests, and personal telephones (At the back of the controller) The McDonnell Douglas MD-11 aircraft are being configured with the new World Business Class seats which includes all features stated above.
Pre-departure facilities include a fully flexible reservation, check-in desks, lounge access, priority boarding, and 150% Flying Blue miles. Onboard, passengers are given a three course meal with menus, pre-departure beverages, and snacks, which are available throughout the flight.
[edit] Europe Select
Europe Select is offered on all Boeing 737 aircraft, is KLM's premium product on shorter sectors, offering a 33 inch pitch, a meal service on board (hot or cold meals depend on the length of the flight), priority boarding, extra baggage allowance, double Flying Blue miles, and fully flexible booking.
[edit] Economy Class
Economy Class offers a 31" pitch on all long haul aircraft except the Airbus A330-200, which offers a 32" pitch. Every aircraft (except the Boeing 747-400) offer personal TVs with AVOD and personal telephones (on the back of the controller), and an email/text messaging function. The Boeing 747-400 offers main LCD screens through out the cabin. On short haul European flights on KLM and KLM Cityhopper aircraft have no in flight entertainment, and contain a seat pitch of around 30 or 31".
[edit] Codeshare agreements
As of May, 2008, KLM has codeshare agreements with the following airlines:[11]
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[edit] KLM Asia
KLM Asia (荷蘭亞洲航空公司 Hanyu Pinyin: Hélán Yàzhōu Hángkōng Gōngsī) is a wholly KLM owned subsidiary, registered in Taiwan, Republic of China. The airline was established in 1995 in order to operate flights to Taipei, without compromising its landing rights in the People's Republic of China, which regards the Republic of China territories (including Taiwan) as part of its territory. KLM Asia is no longer in operation, but instead the aircraft fly in the KLM Asia livery.
KLM Asia's livery does not feature Dutch national symbols, such as the Dutch flag, nor a stylised Dutch Crown. Instead, it features a KLM Asia logo.
[edit] KLM Asia fleet
KLM Asia has 6 Boeing 747-400 Combis.
- PH-BFC - City of Calgary
- PH-BFD - City of Dubai
- PH-BFF - City of Freetown
- PH-BFH - City of Hong Kong
- PH-BFM - Mexico City
- PH-BFP - City of Paramaribo
[edit] Controversy
KLM has been accused of helping Nazi war criminals escape from Europe after the Second World War. Suspected war criminals were forbidden, by the Allies, from leaving Germany, but documents, discovered by Dutch jounalists, appear to show that KLM asked Swiss authorities to let certain Germans cross its borders without proper papers in order that they could then travel to South America.[12] [13] KLM has always denied that it played any role in assisting Nazis to escape Europe. [14]
[edit] Incidents and accidents
Further Information:Full list of accidents (after 1943)
- On December 20, 1934, KLM Douglas DC-2, PH-AJU "Uiver" crashed at Rutbah Wells, Iraq, killing all occupants. It participated in the Mac Robertson Air Race in October 1934 and won the handicap division. It had returned to the Netherlands in November and the crew were heroes. It was on its first flight after return from the race and was enroute to the Netherlands Indies carrying the Christmas mail.[15]
- On July 14, 1935, KLM Fokker F.XXII PH-AJQ "Kwikstaart" crashed and burned just outside Schiphol, killing four crew and two passengers - 14 other occupants survived.[2]
- On July 17, 1935, KLM DC-2 PH-AKM "Maraboe" crashed near Bushehr, Iran. All occupants were rescued. [16]
- On July 20, 1935, KLM Douglas DC-2, PH-AKG "Gaai" crashed in an Alpine pass in the San Bernardino Pass near Pian San Giacomo, killing all three crew and all ten passengers.[2]
- On November 14, 1946 - A KLM Douglas C-47 crashed at Schiphol Airport, caused by a failed landing in bad weather. All 21 passengers and the 5 crew were killed. One passenger was the Dutch writer Herman de Man.
- On January 26, 1947, KLM Douglas Dakota PH-TCR crashed after takeoff from Copenhagen, killing all 22 onboard, including Prince Gustaf Adolf of Sweden.[17]
- On October 20, 1948, KLM Lockheed Constellation PH-TEN "Nijmegen" crashed near Prestwick, Scotland, killing all 40 aboard. (see KLM Constellation air disaster 1948)
- On 23 June 1949, KLM Lockheed Constellation PH-TER "Roermond", piloted by Hans Plesman (the son of CEO Albert Plesman crashed into the sea off Bari, killing 33 occupants. [18]
- On 12 July 1949, KLM Lockheed Constellation PH-TDF "Franeker" crashed into a 674ft Ghatkopar hill near Bombay, India, killing all 45 aboard. Thirteen of the dead were American news correspondents.[19]
- On March 22, 1952, a KLM Douglas DC-7 PH-TBJ crashed in Frankfurt, killing 42 of 47 occupants [1].
- On March 23, 1952, a KLM Lockheed Constellation, PH-TFF "Venlo", suffered a propeller failure and subsequent engine fire during landing in Bangkok. All 44 passengers and crew escaped shortly before the fire completely consumed the plane. A Thai ground crewman ran into the burning aircraft and returned with an infant who had been left behind.[20]
- On August 23, 1954; a KLM Douglas DC-6B, PH-DFO "Willem Bontekoe", crashed between Shannon and Schiphol in the North Sea, 40 km from IJmuiden - all 21 passengers and crew die.
- On September 5, 1954, Flight 633, a Lockheed Super Constellation, PH-LKY ditched in the River Shannon after takeoff from Shannon Airport, Ireland. 28 out of 56 people on board (46 passengers and 10 crew) were killed.
- On March 27, 1977, Flight 4805, a Boeing 747-206B, PH-BUF & Pan Am Flight 1736, a Boeing 747-121, N736PA, collided at Tenerife North Airport, Canary Islands, killing 583 people. The incident has the highest number of fatalities (excluding ground fatalities) of any single accident in aviation history.
- On December 15, 1989, KLM Flight 867, a Boeing 747-400, PH-BFC flew through a volcanic plume causing nearly US$80 million worth of damage to the then brand-new aircraft. The plane landed in Anchorage, Alaska with no reported injuries or fatalities.[21]
- On November 28, 2004, KLM Flight 1673, a Boeing 737-400, PH-BTC had a birdstrike upon rotation from Amsterdam Airport Schiphol, Amsterdam. The plane continued onwards to Barcelona International Airport, Barcelona where the nose gear collapsed. The aircraft was written off.
[edit] References
- ^ a b "Directory: World Airlines", Flight International, 2007-04-03, pp. 101-102.
- ^ a b c (Dutch) Albert Heijn, ed (1969) KL-50 - logboek van vijftig jaar vliegen. Meijer, Amsterdam.
- ^ Maurizio Giuliano, The Stamp Collector, Journalist (British magazine), April 2004
- ^ See. A Taste of the House of Bols. Lucas Bols, B.V.. Retrieved on 2007-09-17.
- ^ http://www.xs4all.nl/~wiltheo/rynbende.htm
- ^ See. The Ultimate Dutch Status Symbol: House-Shaped Booze Bottles; Jet-Setters Hoard, but Avoid Drinking, KLM's Freebies; The $1,000 Cheese Building. Wall Street Journal (2008-05-31). Retrieved on 2008-06-02.
- ^ KLM Fleet Information
- ^ KLM Fleet Age
- ^ KLM Begins To Renew Fleet
- ^ Airliner World January 2007
- ^ KLM Codeshare Agreements
- ^ KLM accused of helping Nazis flee (2007-05-08).
- ^ 'KLM helped Nazis to escape' (2007-05-02).
- ^ Airline accused of helping Nazis to flee (2007-05-08).
- ^ “Uiver verbrand, inzittenden gedood”, De Telegraaf 42 (15920): 1, 21 December 1934
- ^ De Telegraaf 17 Jul 1935, cited in Heijn (1969)
- ^ DC-3 PH-TCR bij start in Copenhagen verongelukt. Retrieved on 2007-10-27.
- ^ De Tijd (Netherlands) 24 June 1949, cited in Heijn (1969)
- ^ Constellation "Franeker" stort neer bij Bombay (2005-12-15). Retrieved on 2007-10-27.
- ^ KLM PH-TFF Bangkok Crash
- ^ Science News - Danger in the Air
[edit] External links
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