Talk:Key performance indicators

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Contents 1 Problems with the definition 2 Copyvio? 3 Headline text 4 Some possible references 5 Format 6 Examples 7 First use of the term?

[edit] Problems with the definition

The current definition includes "... and to prescribe a course of action". This is not true. The job of the KPI is only to give information on the state (including trends) and cannot prescribe a course of corrective action. If your blood pressure is too high - you know it's too high and no more. The blood presure monitor doesn't tell the doctor how to bring the pressure down.

[edit] Copyvio?

AJAY JHA :- KPI IS BASICALLY KEY PRODUCTIVITY INDICATORS AND IT HELPS THE TOP MANAGEMENT TO DECIDE THE IMPORTANT DECISION AFTER GOING THRU THE VARIANCE

SHUBHANKAR SAHA : TO BE MORE SIMPLIFIED - KPI IS THE IS THE ANNUAL SCORECARD OF AN ORGANIZATION'S PRODUCTIVITY.

Irfan siddiqui : KPI Can also be applied to a Team or a Individual in a organisation where in the performance of the team or individual can be determined in an organisation. —The preceding unsigned comment was added by 220.224.52.131 (talk • contribs) 01:06, 7 June 2007.

[edit] Headline text

From:- AJAY JHA STANDARD CHARTERED BANK 9-10 BAHADUR SHAH ZAFAR MARG ACS DEPTT, NEW DELHI-110002

Key Performance Indicators, also known as KPI or Key Success Indicators (KSI), help an organization define and measure progress toward organizational goals. Once an organization has analyzed its mission, identified all its stakeholders, and defined its goals, it needs a way to measure progress toward those goals. Key Performance Indicators are those measurements

[edit] Some possible references

• IBM - "Key performance indicators (KPIs) are the detailed specifications used to track business objectives. They are defined within the context of the Business Measures editor and evaluated by WebSphere® Business Monitor." http://publib.boulder.ibm.com/infocenter/dmndhelp/v6rxmx/index.jsp?topic=/com.ibm.btools.help.modeler.bmeasures.doc/doc/concepts/measures/kpis.html
• Parmenter, David Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs (Wiley, 2007) ISBN 978-0470095881

--SueHay 12:36, 11 May 2007 (UTC)

[edit] Format

Hi,

Is there any specific formats to implement the KPI?

Thanks

No Reargunner 03:01, 6 August 2007 (UTC)

[edit] Examples

I can put in a report from work, do you think it would be accepted as it is not published Reargunner 05:41, 8 August 2007 (UTC)

[edit] First use of the term?

Any thoughts? Does a serious _quantitative_ approach to KPI date back to Kapln & Norton in 1992, or does it go further?
- Andy Dingley (talk) 15:19, 26 November 2007 (UTC)