Insurance Services Office

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Jersey City at night, from the Towers of America; ISO Building at center, Newport Tower at left.
Jersey City at night, from the Towers of America; ISO Building at center, Newport Tower at left.

Insurance Services Office, Inc. (ISO) is a provider of data, underwriting, risk management and legal/regulatory services to property-casualty insurers and other clients. Headquartered in Jersey City, New Jersey, the organization serves clients with offices throughout the United States, along with international operations offices in the United Kingdom, Israel, Germany, India and China.

[edit] Overview

Founded in 1971 in a merger of smaller underwriting service organizations, ISO has developed enormous databases of information about hundreds of millions of individual insurance policies, along with a large volume of public records pertaining to fraud, real property, employment screening, and motor vehicles. ISO also monitors regulatory standards and insurance laws, and makes many filings and other communications with regulatory authorities on behalf of its clients.

ISO became a private, for-profit company in 1997. It is owned by its member insurers and employees, and it does not publish detailed financial statements. In the fiscal year ended December, 2006 ISO's revenues were reportedly over $736 million. The organization employs 2,800 people worldwide, and the current chairman, president and CEO is Frank J. Coyne.

[edit] Services

ISO provides a number of risk-related services to its clients:

  • statistical, actuarial, and claims data
  • development of standardized insurance policy language
  • risk-management information about specific locations
  • fraud identification
  • marketing, loss control, and premium audit
  • catastrophe modeling systems
  • employment screening
  • rating and underwriting rules
  • motor vehicle records
  • litigation and regulatory support
  • mortgage fraud analytics
  • real estate
  • healthcare cost analytics
  • restoration and remodeling-estimation services and software

ISO's databases contain more than 11 billion detailed records relating to insurance and risk management, which form the basis for its information services. ISO employs many members of the Casualty Actuarial Society and other insurance professionals to develop its risk-related products and services.

[edit] External links