Instant Business Network

From Wikipedia, the free encyclopedia

The Instant Business Network (or IBN) is a web-based, help desk and project management software product developed by Mediachase. It is targeted toward businesses, organizations, and the enterprise sector. The IBN also serves as the basis for the USPS ATLAS Management System.^[1]

Contents 1 Features 2 Criticism 3 See also 4 References 5 External links

[edit] Features

• Completely web-based interface
• Project Management and Collaboration
• Team Calendaring
• Custom Reports
• Help Desk and Issue Status Tracking
• Secure Messaging Desktop Client
• Microsoft Project Integration

[edit] Criticism

The IBN is known for its complex UI and feature overload. It's difficult at first to grasp all the features without some training involved.^[2]

[edit] See also

• Comparison of issue tracking systems
• Help Desk
• List of project management software
• Workgroup Support Systems

[edit] References

[edit] External links

• [1] - Mediachase Homepage
• [2] - Russian Homepage
• [3] - IBN Homepage
• [4] - IBN Help Desk and Project Management Blog