Herb Chambers Companies

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The Herb Chambers Companies is the 14th largest[1] auto dealership group in the United States. The organization was founded by Herbert G. Chambers and is headquartered in Somerville, Massachusetts adjacent to the Chambers Motorcars Dealership on McGrath Highway.

Dealerships and Locations
The Herb Chambers Auto Group currently consists of 44 car dealerships throughout New England, with locations surrounding the Boston and Providence metropolitan areas. The complete auto group includes dealerships representing Audi, Bentley, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Honda, Hummer, Hyundai, Infiniti, Jeep, Land Rover, Lexus, Maybach, Mercedes Benz, MINI, Pontiac, Porsche, Rolls Royce, Saab, Saturn, Scion, smart, Toyota and Vespa.

Awards & Recognition
The Herb Chambers Companies has been given a number of awards, nominations and special recognition in the automotive industry.

In 2003 Ward's Dealer Business, a publication of PRIMEDIA’s Ward’s Communications, presented Herb Chambers Companies with the Ward’s Dealer of the Year award for "for honesty, exemplary customer service and employee care"[2]

Also in 2003, J.D. Power and Associates awarded the following Herb Chambers Companies with the Certified Retailer award[3]:

Chambers Motorcars of Somerville, Massachusetts
Flagship Motorcars of Lynnfield, Massachusetts
Herb Chambers BMW of Boston, Massachusetts
Herb Chambers Infiniti of Boston, Massachusetts
Herb Chambers Honda of Seekonk, Massachusetts
Lexus of Norwood, Massachusetts
Saturn of Seekonk of Seekonk, Massachusetts

In 2007, Ward's Dealer Business recognized the Herb Chambers Companies as the 7th most active auto group based on Internet Sales Volume.[4]

The National Automobile Dealers Association (NADA) nominated Herb Chambers Companies as Massachusetts' nominee for 2008 Time Magazine Dealer of the Year award.[5]

Questions surrounding the Herb Chambers Companies have been raised in the past. In 2005, Anthony Citrano blogged about a questionable repair performed at the Herb Chambers Companies' Infiniti dealership. The article spurred significant ongoing conversation among former and current employees, customers and others.[6] In 2005, a Boston Globe report noted that four officials from the Herb Chambers Companies contributed to Massachusetts Attorney General Thomas Reilly's campaign efforts when attempting to run for a US Governor position in the Commonwealth of Massachusetts. The Boston Globe author, Frank Phillips made note in his article that at the time, auto dealer groups including Herb Chambers Companies contributed to a large number of complaints to the Attorney General's office.[7]

External Links

References

  1. ^ "Herb Chambers is 14th in the nation", Providence Journal. 
  2. ^ "Primedia’s Ward’s Dealer Business Announces 2003 Dealer of the Year Award", Prism Business Media. 
  3. ^ "J.D. Power and Associates 2003 Certified Retailers", J.D. Power and Associates. 
  4. ^ "The Death of the Internet Dept.?", Ward’s Dealer Business. 
  5. ^ "Primedia’s Mass. auto dealers honor Chambers", Boston Herald. 
  6. ^ "Herb Chambers complaint, commentary & update", The Cosmic Tap. 
  7. ^ "Reilly Courting Interest Groups For Campaign Funds", Boston Globe.