HelpSpot

From Wikipedia, the free encyclopedia

HelpSpot is a web-based Issue tracking / help desk software product sold by UserScape, Inc. It was created by Ian Landsman.

HelpSpot requires a webserver and an SQL database.

HelpSpots primary features include email request tracking, providing a customer self service portal, and general help desk reporting and tracking features.

[edit] See also

• Comparison of ticket-tracking systems

[edit] External links

• HelpSpot
• Ian Landsman's Blog