HCL Technologies
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| HCL Technologies | |
|---|---|
| Type | Public (BSE: 532281; NSE: HCLTECH) |
| Founded | 11 August 1976[1] |
| Headquarters |  Noida, UP, India |
| Key people | Shiv Nadar, Founder, Chairman, Chief Strategy Officer Vineet Nayar - CEO Ranjit Narasimhan - COO-President, BPO Division |
| Industry | Information Technology Services |
| Revenue | ▲USD 1.6 Billion |
| Employees | ~55,000 (2008) |
| Website | HCL Tech Website |
HCL Technologies is India’s 5th largest[2] leading global IT Services companies, providing software-led IT solutions, remote infrastructure management services and BPO. Having made a foray into the global IT landscape in 1999 after its IPO, HCL Technologies focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages an extensive global offshore infrastructure and its global network of offices in 17 countries to deliver solutions across select verticals including Financial Services, Retail & Consumer, Life Sciences (Clinical Research services in CDM and Biostatistics) & Healthcare, Aerospace, Automotive, Semiconductors, Telecom and ME (Media & Entertainment). For the fiscal year ending June 30, 2007, HCL Technologies, along with its subsidiaries recorded revenues of US $ 1.7 Billion and employed 52,000 professionals [3] .
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[edit] Services
HCL Infrastructure Services Division (also known as HCL Comnet), specializes in remote IT infrastructure management services. HCL BPO Services provides a comprehensive range of Voice/Web base Contact and Front Office Services that span Collections, Sales & Marketing, Technical Help Desk and Customer Care. It represents HCL Technologies’ most significant strategic business extension and investment to date. HCL BPO Services currently operates out of various locations in India, Malaysia and Northern Ireland.
HCL has its offices across the world with the major development centers in Chennai, Noida and Bangalore.
[edit] HCL Acquisitions and JVs
HCL Technologies has always encouraged use of inorganic growth strategies, a trait passed onto it from the parent company - HCL. Shortly after the setting up of HCL Technologies to address the engineering services and outsourced R&D market, HCL created a JV with James Martin in April 1996 to address the Y2K opportunity with HCL holding 60% of the equity.[4] HCL Technologies in March 1999 bought the remaining 40% stake because of the change in James Martin's policy on not using it's brand name in any joint venture.[5] HCL renamed the Intellicent.[6]
In Septermber 2001, HCL Technologies acquired 51% stake in Deutsche Bank's India software operation - Deutsche Software Limited (DSL) in an unspecified all-cash transaction. The deal included the 450 employees in the Bangalore operation and HCL had provision to acquire the remaining 49% over the next three years.[7] Towards the end of the year, HCL consolidated it's entry into BPO services by acquiring 90% of Apollo Contact Center from British Telecom for US$0.5 million. The remaining 10% of the company was acquired for US$1.8 million in 2004. The acquistion provided HCL with 350 employees in Belfast, Ireland in 2001 and the team grew to 1,600 by 2004.[8]
Gulf Computers, a US-based UT services company focusing on ADM services was acquired in June 2002 for US$9.75 inital cash payment and earn-outs for three more years.[9]
HCL Technologies acquired Capitalstream, a US BFSI product company for US$40 million in February 2008.[10] Capitalstream's FinanceCenter product is an addition to HCL's current product addressing the BFSI market - Penstock, the product that HCL launched in 2007.[11]
[edit] Rewards & recognition
In 2006, HCL Technologies was ranked #1 among the "Best Performing IT Services Firms" in India while the company's Infrastructure Services Division was awarded the #2 rank worldwide. These rankings were awarded on the basis of a survey - Global Services 100 - conducted by Global Services magazine in association with NeoIT, an outsourcing advisory firm. (Source: http://www.globalservicesmedia.com/Content/general200705211097.asp )
In 2007, HCL Technologies was ranked by The Black Book of Outsourcing as the #1 Infrastructure Management Services Outsourcing vendor in the world, ahead of vendors such as IBM, Accenture and EDS. HCL was also mentioned as the only India based vendor in the Top 10 in these rankings.
HCL's innovative HR practices, including its famous "Employee First" policy, have been the subject of case studies by the Harvard Business School (August 2007) and the London Business School (Spring 2007). In its issue dated November 19, 2007, Business Week recently featured HCL in an article titled "The Employee is Always Right", which talks about HCL's "Employee First" policy. (Source: http://www.businessweek.com/magazine/content/07_47/b4059064.htm?campaign_id=rss_null )
[edit] Deal announcements
HCL Technologies has announced many deals in the last few years with global majors for IT services.
| Customer | Date | Size | Deal details |
|---|---|---|---|
| Fonterra | 2008-00-00 | Fonterra New Zealand LTD[12] | |
| Zep Inc | 2008-04-01 | Greenfield SAP ERP Financials Implementation[13] | |
| North Dakota state | 2008-01-29 | Claims administration technology implementation using Valley oak iVOS claims administration software[14] | |
| Wiltshire Police | 2008-01-23 | $4 million | Mobile and remote working solution provider for five and half years[15] |
| Merck | 2007-12-18 | Strategic support to Merck's key IT initiatives[16] | |
| SolFocus | 2007-10-31 | Completion of Oracle 12i implementation[17] | |
| Celestica | 2007-09-17 | SAP deployment and support[18] | |
| Konica Minolta | 2007-07-11 | Offshore Development Center (ODC) to provide software services for KM's Multi Function Peripherals (MFPs), printers and medical equipment business lines[19] | |
| Rockwell Collins | 2007-06-09 | 300 Engineer team | Software, hardware and mechanical engineering for full product lifecycle development[20] |
| Alenia Aeronautica | 2007-06-18 | $15 million | Engineering services that will support the improvement of the C-27J Spartan production line[21] |
| Smiths Aerospace | 2007-02-27 | 60 engineer team | Engineering services[22] |
| Microsoft | 2007-02-09 | Migration and project services[23] | |
| Crane Aerospace | 2007-02-08 | 100 engineer team | Software, hardware and mechanical engineering for full product lifecycle development[24] |
| Skandia | 2006-12-20 | $200 million | Application optimization, including development, maintenance and support (across all platforms) and remote infrastructure
management[25] |
| Teradyne | 2006-07-13 | $70 million | IT Consulting, Application Development and end-to-end Application and IT Infrastructure Management involving datacenter, network, security and help desk services[26] |
| MSC Software Corporation | 2006-03-24 | One-Oracle” global rollout Oracle 11i applications project[27] | |
| DSG International | 2006-01-26 | Co-sourcing deal to provide system development, application delivery, infrastructure support and maintenance services[28] | |
| Autodesk | 2005-11-10 | Application and data center services for business-critical IT
applications, including SAP, Siebel, Informatica[29] |
|
| Hamilton Sundstrand | 2005-08-24 | Product engineering services[30] | |
| Boeing | 2005-02-08 | Software development partner for the 787 Dreamliner program[31] | |
| AA Insurance Services | 2004-12-09 | BPO services[32] | |
| AMD | 2004-07-23 | IT infrastructure management, maintenance and support of global IT applications[33] | |
| Airbus | 2004-06-16 | Embedded software for the System Data Acquisition Computer of the Airbus A340 Flight Warning System[34] |
[edit] SMT program
SMT Program is a management program in HCL Technologies that provides a fast track program with the philosophy of ‘Catching them young and setting their minds on fire’. The program was formally initiated by ex-HCL HR and BPO Head, Sujith Bakshi in 1985 based on success achieved with IIM graduates by HCL in 1970s. The managers from the SMT batches have been credited with various successes over the years including setting up of NIIT, various JVs and transnational divisions (Singapore - 1981).[35] The current CEO of HCL Technologies (software division) - Vineet Nayar is an SMT from the Batch of 1985.
[edit] References
- ^ HCL Technologies was split-off from HCL, the parent company in late 1990s
- ^ How Indian companies can adapt to a rising rupee International Herald Tribune, September 3, 2007
- ^ IR-Quarter 4.cdr
- ^ James Martin & Co., HCL Form New Joint Venture To Provide Premier Systems Redevelopment, Year 2000 Solutions. Business Wire (1996-04-03). Retrieved on 2008-04-04.
- ^ HCL to Buy Out James Martin Stake in Joint Venture. Computergram International (1999-03-08). Retrieved on 2008-04-04.
- ^ HCL listing in New York only after domestic IPO (1999-09-22). Retrieved on 2008-04-04.
- ^ HCL Tech acquires 51 % in Deutsche Software. CIOL (2001-09-26). Retrieved on 2008-04-04.
- ^ HCL Tech acquires Apollo contact center. CIOL (2004-12-24). Retrieved on 2008-04-04.
- ^ HCL Tech buys Gulf Computers. The Hindu (2002-06-02). Retrieved on 2008-04-04.
- ^ [http://www.hcltech.com/pdf/press-releases/2008/HCLT-acquires-capital-stream.pdf HCL Technologies Acquires Capital Stream, Inc., a US based industry leader in lending automation solutions]. HCL Press Release (2008-02-20). Retrieved on 2008-04-04.
- ^ HCL Technologies Announces Penstock Foundation Data Management Product for Capital Markets Businesses. HCL Press Release (2007-03-13). Retrieved on 2008-04-04.
- ^ HCL Press release
- ^ HCL Press release
- ^ HCL Press release
- ^ HCL Press release
- ^ HCL Press release
- ^ HCL Press release
- ^ HCL Press release
- ^ HCL Press release
- ^ HCL Press release:Rockwell Collins Expands Relationship with HCL Technologies
- ^ HCL Press release:Alenia Aeronautica partners with HCL for engineering activity on C-27J program
- ^ HCL Press release:Smiths Aerospace partners with HCL to open development center in India
- ^ [http://www.hcltech.com/pdf/HCL%20announces%20inauguration%20of%20Microsoft%20Vendor%20Offshore.pdf HCL Press release:HCL announces the inauguration of a dedicated Vendor Offshore Facility for Microsoft]
- ^ HCL Press release:HCL and Crane Aerospace enter into strategic partnership for Engineering services
- ^ HCL Press release:HCL selected by Skandia UK for $200m deal
- ^ HCL Press release:HCL Wins Multi-Service Outsourcing Deal From Teradyne
- ^ HCL Press release:HCL Awarded Contract by MSC Software Corporation to participate in Global Rollout of Oracle 11i Applications
- ^ HCL Press release:HCL enters into strategic IT partnership with DSG international
- ^ [http://www.hcltech.com/pdf/HCL-Autodesk.pdf HCL Press release:HCL and Autodesk ink first-of-a-kind deal for Offshore Infrastructure Management]
- ^ HCL Press release:HCL sets up dedicated center for Hamilton Sundstrand
- ^ HCL Press release:HCL signs Software Development Agreement with Boeing for the 787 Dreamliner program
- ^ HCL Press release:HCL Technologies to work with UK Insurance Broking Giant
- ^ HCL Press release:HCL Technologies, AMD sign IT Co-Sourcing Deal
- ^ HCL Press release:AIRBUS and HCL Technologies ink embedded software development deal
- ^ Faster, Stronger, Hire. The Economic Times (2001-10-30). Retrieved on 2007-07-10.
[edit] External links
- Rediff Coverage - 2001
- Story of HCL
- K@W Interview with Shiv Nadar
- CNN Interview with Shiv Nadar
- Forbes' coverage on Shiv Nadar
- Shiv & HCLT
- Moneycontrol Article on Shiv Nadar and HCLT
- HCL - Company in Transition
- USA Today Q&A with CEO Vineet Nayar
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