Four phase model
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Maturity of Organizations and Business Excellence - The Four-Phase Model
The Four-Phase Model is a model for managers and management consultants developed by Prof. Dr Teun. W. Hardjono to analyze the present organisation and to determine what the organisational control points and interventions must be in relation to their strategy. It also points out what the most likely strategy for an organisation is from the point of view of the present organisation. Thus also what the possible discrepancy is between the most likely strategy from a market view and from an organisational view. The model gives guidelines for a program of organisational change, in order to remove the discrepancy. In this way the model can be used to show how organisations can learn with respect to the strategical choices. The model is now being used by several consultancy firms and by researchers as the theoretical background for theses. This led to several case studies in which the use of the model is illustrated. In the original book ‘Ritmiek en organisatiedynamiek’ also several cases are described. This article describes the Four-Phase Model and the ideas and assumptions behind it.
The model has been the outcome of a PhD survey and has been presented for the first time in 1995. Since then it was used in many research project, for training and educations, in consultancy assignment and for ECSF. ECSF stands for European Corporate Sustainability Framework and is developed on request of European Commission. It is made in co-operation with several university and consultant agencies and consultancy and meant to be the basis for tools to be developed which helps organisations to implement sustainability and corporate social responsibility.
The PhD survey of which the Four-Phase Model is the outcome, reflected also almost 20 years as a management consultant on corporate strategy and organisational change. The basic assumption of the model is that many management principles, models and even hypes have their value, but only in a certain context. This context depends on the market circumstances, the strategy of the organisation, the history of the organisation and the organisational culture. This all changes over time and has its own dynamics and rhythm. The whole model has been made plausible by studying organisations like Philips or KLM and many others.
